It is gratifying to know that indeed, there are good folks around - way more than bad if truth known, but it is the bad that make their presence felt.
While we would all like to be totally self sufficient there are times when help from a (genuine) other can be vital and it is what helps the world go round.
I helped a disabled vet years ago struggling to change his tire because of a flat. He was almost effusive with this thanks and wanted to pay me! I declined and just reminded him that some time he will be at a place and at a time when he can assist someone else - it is all part of what goes around comes around. It applies just as much to good deeds as evil.
I am glad your friends got help when they needed it QK but - pretty obviously, cannot but help think they would have been a shade less scared had they had their own means of defence - the predators are always out during emergencies, waiting to cash in on the misery of others.