BLACKHAWK! customer service.

BLACKHAWK! customer service.

This is a discussion on BLACKHAWK! customer service. within the Concealed Carry Issues & Discussions forums, part of the Defensive Carry Discussions category; I bought a Blackhawk CQC Serpa holster on the reccomendation of a salesman in a very large sporting retailer for my Glock 26 at the ...

Results 1 to 7 of 7

Thread: BLACKHAWK! customer service.

  1. #1
    Member Array Ice Man's Avatar
    Join Date
    Mar 2010

    BLACKHAWK! customer service.

    I bought a Blackhawk CQC Serpa holster on the reccomendation of a salesman in a very large sporting retailer for my Glock 26 at the end of last year. I used the belt loop attachment instead of the paddle for the first few months. As the weather warmed, I noticed that the holster stuck out pretty bad, and put on the paddle attachment. Problem solved.... but I lost some of the parts. I searched high and low, but there were two little clips missing to prevent it from lifting off of my belt.

    I contacted the company directly about the missing parts. I told them that the product was correctly packaged and I LOST the parts. I asked them for part numbers and ordering info. They decided to send me a new paddle assembly, FREE OF CHARGE.

    Great product, great company.
    My GLOCK goes BANG every time!

  2. #2
    VIP Member Array varob's Avatar
    Join Date
    Jun 2009
    Good to know this. Good CS is hard to find these days.
    Don't believe what you hear and only half of what you see!
    -Tony Soprano

  3. #3
    Member Array hdawson's Avatar
    Join Date
    Nov 2008
    North Carolina


    Actually from reading these boards, it seems to me that the vast majority of manufacturers are giving good to excellent customer service.

  4. Remove Advertisements

  5. #4
    Distinguished Member Array Colin's Avatar
    Join Date
    Feb 2006
    Vancouver, Canada
    At the Shot show I found Blackhawk very approachable and interested in feedback. Far better than Sig

  6. #5
    Distinguished Member Array XD 45's Avatar
    Join Date
    Aug 2007
    Where ever the government says go
    good to hear they are a good company to deal with
    Glock 23, Mossberg 590A, M&P 15 Rossi 641, RIA 1911,Sig 320(EDC)

    If You Want To Know The Mind Of A Man Listen To His Words

  7. #6
    Member Array JPCleary's Avatar
    Join Date
    Nov 2009
    Summerville, SC
    Good for them!

    It never ceases to amaze me how some companies just don't get this. It is this kind of gesture that wins them a loyal customer for life, who not only will spend more of his money with this company instead of their competitors, but will post something like this on an enthusiast's forum.

    Surely everyone can agree that that was a wise business decision and worth the cost of the parts.

    I wish more companies would show this kind of consideration.

  8. #7
    VIP Member
    Array TX-JB's Avatar
    Join Date
    Sep 2007
    Sugar Land, TX
    Kudos to Blackhawk...Glad they took care of your problem...
    "Texas can make it without the United States, but the United States can't make it without Texas!".... Sam Houston

    Retired LEO
    Firearms Instructor
    NRA Life Member

Sponsored Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Similar Threads

  1. S&W customer service
    By grady in forum General Firearm Discussion
    Replies: 10
    Last Post: May 6th, 2009, 07:45 AM
  2. S&W Customer Service A+
    By wizardofgore in forum General Firearm Discussion
    Replies: 6
    Last Post: January 31st, 2009, 03:32 PM
  3. SOG Customer Service
    By keydet90 in forum Defensive Knives & Other Weapons
    Replies: 12
    Last Post: October 24th, 2008, 03:24 PM
  4. Some guy tells customer service about a customer with a gun
    By ExactlyMyPoint in forum Carry & Defensive Scenarios
    Replies: 19
    Last Post: January 11th, 2008, 01:36 PM
  5. CCW and customer service
    By SubNine in forum Concealed Carry Issues & Discussions
    Replies: 15
    Last Post: September 17th, 2007, 03:55 PM

Search tags for this page

black hawk customer support
blackhalk customer support number

blackhawk customer service

blackhawk customer service number
blackhawk customer service numbers

blackhawk customer support

blackhawk serpa holster assy video
great blackhawk customer service
is blackhawk customer service good
Click on a term to search for related topics.