This is a discussion on went to look at a glock today. had a bad experience within the Concealed Carry Issues & Discussions forums, part of the Defensive Carry Discussions category; Originally Posted by Old School I like to watch "Sons of Guns" and the way Stephanie deals with customers. These independently owned gun shops, bait ...
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thats why i take all my business to one gun store, before i begin buying from a gun shop i go in a few times over the course of a year and do the penniless buyer act. I look at everything, take time from a sales person to discuss features and then i set down what I am looking at or hand it back over and leave. If I get the same quality of service time and time again, i begin spending money there. When I first started perousing gun shops i was 17, obviously i could not handle anything but i explained i was going to get my permit and carry and they would show me guns. The first store I went to gave me alot of attention and noticed I had never handled a semi--auto before and was uncomfortable with them. They showed me how to manipulate the weapons to get them to perform how I wanted them too and really took alot of time working with me to make sure I knew what I wanted. When my birthday came along, I dragged Mom along until she got me my first carry gun, and ever since all of my long guns and handguns, as well as my mom's have come from that shop. They even reccomended a holstermaker to me and I do a few hundred dollers worth of business with my holstermaker a year. Its all about the customer service to me and my mom, especially when spending a few thousand dollars a year on quality product.
"The value you put on the lost will be determined by the sacrifice you are willing to make to seek them until they are found."
I don't know what part of Maryland you are in, but if you'd like to, PM me and I might be able to help you find a nicer place to do your shopping.
“What is a moderate interpretation of [the Constitution]? Halfway between what it says and [...] what you want it to say?” —Justice Antonin Scalia
SIG: P220R SS Elite SAO, P220R SAO, P220R Carry, P226R Navy, P226, P239/.40S&W, P2022/.40S&W; GSR 5", P6.
This is [U]exactly[U]why I love our capitalistic country. If you provide a good or a service, and you don't do it well, you soon will not be in business any longer. Doesn't matter if it is waiting tables, fixing cars or selling guns. I happen to have the greatest LGS in the world close to my home. The guys there were extremely helpful when I was a n00b, and they still get my business today. I hope they are successful forever! I also agree with Rollo; if I even suspect that a store I use was discriminating against ANYONE, I take my business elsewhere. We have come too far as a nation to go back there! I am not a hyphenated-American, I am an American.
2 Chr 7:14
This may have been said, I didn't read every response. Dicks doesn't sell handguns. Only Rifles. Handgun ammo is a yes though.
Time to move onto the next cuz thats not right!
To crush your enemies, to see them driven before you, and to hear the lamentations of their women
Glad to hear that you left. We all work way too hard for our $, and we should not be spending our $ in establishments that are not appreciative of the customer/consumer.
Glock Cert. Armorer
We are lucky enough to have 4 local gun shops, of which 3 are excellent in respect to customer service etc.. The other is just as you describe, "indifferent, to the point of rudeness" !! I have not been back there in several years, & they still seem to survive. I don't know how those establishments stay in business !! Before I'd spend a dime there, if we had no other shops, I'd drive 70+ miles to the shop I really like, in Clearfield Pa..
DON'T ALWAYS FOLLOW THE CROWD !
They very often have "no idea" where they are going !!
Read Matthew 7: 13-14
I'm afraid the poor customer service and unfriendly attitude thing is rampant in gun shops everywhere. I've seen it in Maine, Mass, and Florida. I've shopped in hundreds of gun shops in those 3 states. Most of them were terrible and I never bought from them or even went back. I used to travel 1 and 1/2 hours in Mass to purchase from one shop that I favored. My favorite shop in Mass was 45 minutes from my house. I bought a lot of guns there. Both of those took me years to find, but were worth looking for!
Since I moved to Florida I've been in at least a dozen shops both near and far from my home. I've hit a couple that are pretty good, but most were awful. I recently found one that isn't much to look at and hasn't got much for inventory but the people are awesome! Real friendly! I really put them to the test by buying a gun from Budsgunshop.com and had it shipped to them. They did the transfer and thanked me for the business. It surprised me because most shops complain about only doing the transfer and not the sale. I will be doing more business with them for sure.
On the subject of looking at a Glock 26, excellent choice! I have one and it's probably my favorite gun. I carry it most of the time. Very accurate and reliable. I am regularly amazed at how well I shoot it. Like every time I go to the range!
Vote with your feet. Competition usually resolves these issues in the end.
In my younger years, I worked as an electronic tech for TV and later, 2 way radio. If you were rude, "nasty", or lied to a customer, you were fired.
I deal with a certain gun shop here in the Orlando area, where they actuall are helpful. However, a business with an atitude is not limited to gun stores.
I am at the age where I need a hearing device. I called around and narrowed it to 3 places. AT one place, they made an appointment for 8 AM.
I arrived 10 minutes early, and at 8:15, no one showed up, and I left. Mind you the lights were out inside, and NOBODY home.
I came back and hour later adn said "I am your 8 AM appointment and there was noone here" The lady (and thats using the terminology loosely, said "I was here at 8 am." I said I was parked in front of the door and there were no lights on, and I could see your desk which was empty"
Then she said I would have to reschedule. I said don't bother, I will not do business with someone who told me I lied." and walked out.
I went to Walmart amd was treated much better.
I've found a local mom'n'pop, Adventure Sports, that is great. Like most mom'n'pops they are a little overpriced, but they have friendly, knowledgeable staff and have a gunsmith service on-site (not same-day usually, but that's normal.) Typically when I'm thinking about a purchase I'll go to Sam's Gun Range where I have a membership and see if they have one for rental. If not, I'll try Wade's or West Coast Armory and see what they have. I don't generally buy something I haven't shot first. Once I know what I want to get and have shot a few of them, I will go by Adventure Sports and check out their prices.
Glocks are great guns, but trying things out is what led me to buy something other than a Glock the first time around (Springfield XD-9.) I now have an XD-45 as well and haven't looked back. For me it was all about how it felt to shoot and I felt more comfortable and effective with the XD. Like anything else, it's really all about learning to do something correctly and finding the tool that works for you. I've since gotten a lot better with a handgun and still feel I have a lot of room to improve before the XD "holds me back" compared to something else.