i returned a holster to high noon b/c my girlfriend odered the wrong one. We called to see what was going on with it and they were pretty rude. Also if you send them something they only check their mail twice a month so it takes a while. because of the way they were on the phone I decided against accepting another one of their products and got a refund.
I agree a good belt makes a difference. I use belts from the beltman.