Ammo Getting Hard to Find - One Place to Stay Away From - Target Sports USA
I placed an order for only about 1,000 rounds of .22 ammo with Target Sports USA on Jan 3rd. Repeat...not even an defensive round...just some .22 ammo. It was one of the few places that I found at that time with a specific type of .22 ammo in stock that I needed for my wife's .22 semi-auto...since it is particular with the type of ammo it wants to spit out properly.
A few days later, they placed a notice on their website that they were so far behind in orders that they were not taking any more orders until they got caught up. So, I emailed them again on Jan 8th, asking about my order...and specifically asked that they cancel it, since I'd found the ammo elsewhere. Never heard anything.
So, I emailed them again on Jan 14th, saying I was concerned and were they having issues. Once again, if my order will not ship, just please cancel it. That time, I actually got a return email from a Doug Delmic, stating that my order was shipping the next day, Jan 15th.
When I still hadn't received my order by Jan 25th, I emailed again, saying that now I see on their website that the ammo I'd ordered was showing out of stock...and that I was concerned. And, that even though Doug had told me 10 days earlier that it was leaving the warehouse, it was still showing as "Not Yet Shipped" on their website. Once again, I never heard anything back.
I emailed them again on Jan 29th, just asking for an update on my order, and wondering what was going on, since Doug had said my order was supposed to ship 2 weeks ago. Still no reply from them.
So, I emailed them again this morning, saying "It's not been 18 days since you said my order was shipping. Your website still shows Not Yet Shipped. You have not bothered to contact me or answer my emails, even after saying, "Please feel free to contact me if you have any further questions."
Let me say, I detest doing business with companies such as yours, and never will again. I'm a member of a lot of different shooting organizations, and will ensure I get the word out to others to say away from Target Sports USA.
All I want is my order, which I paid for over 4 weeks ago. You took my money, but will not ship my order, or answer my emails. All for a few boxes of .22 ammo. Unbelievable!! Just FYI - I ordered over 2000 rounds of .22 ammo, 500 rounds of 9mm ammo, and 300 rounds of .380 ammo from another mail-order company on Monday of this week...received it all yesterday. Now, that's a company I like doing business with."
Guess what, he finally answered my email, saying, "IT IS NOT YOUR AMMO, IT IS MY AMMO, AND GUESS WHAT YOU ARE NOT GETTING IT. I AM VOIDING YOU ORDER AND CONSIDER YOUR SELF BANNED FROM OUR SITE."
My reply, "Outstanding!! Bottom line is you lied to me...and that's that."
Once again, after all my emails not being answered, he starts answering them once I was forced to get ugly with them. So, his reply to me now is, " BOTTOM LINE, WE DONíT WANT YOU AS A CUSTOMER."
So, my answer to that was, " Good deal. Funny...now you start answering my emails. Very funny! Please refer to my email below, dated January 8th, when I asked for my order to be canceled, if my ammo was not going to ship. You guys have a lot more problems than being behind. Can't wait to share this with a few forums and the BBB. Good luck!"
And, yes...once again he answered with, "Thanks for the free publicity"
This is definitely the kind of company that I will not do business with, and since he doesn't want my business, I guess that's good. I just wonder how this guy stays in business. I've seen a lot of similar comments about them on the BBB site, which I should've checked before I tried to do business with them. So be warned, if anyone is thinking about doing business with these guys. I don't want to see this happen to others.