Rather than clutter my own thread about the Taurus TCP with a busted trigger mechanism brand new in the box, and *maybe* getting it back by August, this needs a new thread.
I still want a pocket .380. But...after my experience this week with Taurus, I want to know who has good customer service and is prompt to fix problems. Personally, I find 6-8 weeks totally unacceptable.
Specifically, I've looked at the Micro Desert Eagle (and no, I don't mind the heavier weight). How is Magnum Research on customer service?
I've also considered Kahr. How are they?
Basically, I want to know who takes care of their customers vs. who gives a runaround.