After several thousand rounds through it, my wife's primary carry piece, a nine-year-old Kel-Tec P-32, began exhibiting failures to fire at the range. It started with one or two per 50-round session, then worsened to a couple per mag. It was no longer dependable for her to carry. This was over a period of about a couple weeks or so. Prior to this point, the fail to fire issues were with cheap ammo. This little gun is picky about ammo sometimes.
Well, I took it home and began to completely strip it. I loosened the firing pin retaining screw, turned the slide up, and the firing pin fell out - IN TWO PIECES. Yup, broken firing pin. The ends of both pieces were peened over where they had been hitting through who knows how many rounds - and STILL FIRING the rounds 90% of the time! This is one tough, reliable little gun!
I emailed Kel-Tec's Customer Service, gave them the serial number of the gun, told them the problem, and asked if this was a warranty issue. I asked them, whether it was or not, if they would send me a new firing pin for self-replacement. I told them if it wasn't under warranty that I'd be glad to pay for a new pin - let me know.
A few days later, I received an eMail reply informing me that the pin was, indeed, under warranty and they would be most happy to send me a new pin. Five days later, I received a small bubble envelope from Kel-Tec which contained a new firing pin and spring. It took about 10 minutes to install, and we're headed to the range this afternoon for testing.
People can say what they want about Kel-Tec, but my wife and I are happy as clams with that P-32. How many pocket semis would continue to function most of the time with a broken firing pin? How many companies would send a new firing pin to a private individual without the broken pin, or the whole gun, being returned to them as proof?
Both Kel-Tec and Kel-Tec's Customer Service get a BIG +100 from us!