First of all, please allow me to start off to say that this post is not intended to be a Kimber bashing post. I have never owned a Kimber nor have even shot you for that matter.
Last month, my girlfriend decided that she wanted to buy a gun that she can carry - after she gets her CCDW. She saw a Springfield EMP and liked it a lot. She has a friend that has one and her friend was going to allow her to shoot hers to see how she liked it before she spent +$1,000 for a handgun. I personally liked the looks of the EMP but thought that a Kimber model may also be an attractive alternative to consider considering the price range she was looking at. With that being said, I started to do a little research on the internet but noticed that in some of the forums some people were saying that the newer Kimbers weren't being made as well and that Kimber customer service was awful. At the same time, however, I was reading that Springfield has wonderful customer service.
Tonight I stopped at a local gunshop to pick up a birthday present for my brother. At the counter near the cash register, my girlfriend and I noticed a nice Kimber that looked somewhat simliar to her Springfield with the exception that the handles were a little different and the Kimber had a Crimson Trace lazer on it. At that time, my girlfriend said something about the poor customer service that we had heard about Kimber. After she said that, the guy checking us out said that he has dealt with Kimber for years and has never encountered any poor service with them, etc. He added, however, that with Kimber, you need to shoot 500+ rounds through them before they will feed correctly only because they are very tight when they are new. He said that most sales people neglect to tell customers this when they buy one. As a result of this, the customer comes back after they had shot 50 rounds and would want their gun repaired because it's not feeding properly. He went on to say that the Kimber literature says to shoot the gun alot before you can expect it to function properly.
After we got home, I got to thinking about what this guy at the gunstore told us about Kimber. It then occured to me that if this was true then isn't also true to say that you can't trust your life with a new Kimber; that if you needed a gun today that you could count on, then you would need to buy a used Kimber if you really wanted a Kimber. I say that knowing that you can't fully count on any mechanical device because all fail or malfunction eventually irrespective of make or model.
I just thought I would post this to see what kind of input I would receive about the comments we received tonight - Kimbers have to have 500+ rounds go through them before they function properly.
Thanks for your help.