As I was cleaning my pistols after my range trip a couple of weeks ago, I noticed a strange bulge in the grip frame of my CZ 2075 RAMI (2.5 year old polymer version pistol with roughly 1,200 rounds ... serves as my occasional carry) .
I contacted CZ customer service to put their warranty to the test (since none of my CZs had ever required repair to date), and as I explained my problem to the CS Rep, he indicated that I should immediately return the pistol, arranged to have FedEx email me a shipping label, and indicated that I would receive a call as soon as they had the opportunity to evaluate the pistol.
I shipped it out later that day and confirmed delivery at CZ the following day (Friday). I received a call the following Monday at about 3:00 indicating that it was not repairable and that they will be shipping me a brand new pistol by Wednesday (the newer alloy version of the RAMI) . I actually received the new pistol on Wednesday which was a day sooner than expected and with 2 additional magazines that I didn't expect . To get absolutely no hassle and have the entire problem resolved in one week is pretty darn good customer service IMHO
THE NEW PISTOL
THE RANGE REPORT
My thoughts for what they are worth are as follows:
Fit and Finish - The forged steel slide and aluminum alloy frame fit extremely well and the black polycoat finish was flawless. The RAMI has the typical 75 series full length slide grooves inside the frame which provides for an excellent slide to frame fit (the secret to the consistent accuracy of the 75 series pistols IMHO).
Action - The action was smooth and cycled perfectly during the function check as well as with live fire. It chewed up 80 rounds of Federal Champion (115 gr) and 20 rounds of Winchester Ranger T (147gr) without a single failure of any kind.
Trigger - While the trigger has a significant amount of travel in DA, it was relatively smooth and had a crisp break. It measured about 6 lbs in DA and just under 3 lbs in SA. All in all it was about the same as the polymer RAMI and frankly not bad for a carry pistol and I expect that it will get even better with additional dry firing and rounds down range.
Sights - Fixed front sight with fully adjustable low profile rear sight. After an initial slight adjustment to the rear sight (shooting just a little low and left out of the box), the POI was consistent with the POA.
Accuracy - While I spent quite a bit of my practice using it for my typical self defense drills (and it functioned perfectly), I did test it for accuracy as well. As with my initial RAMI, it easily held 1" 3 shot off hand groups at 7 yards which is pretty good for a defensive pistol with a 3" barrel (please pardon the little additional fun I had on photobucket ).
One final thought. The biggest surprise to me was just how much better the alloy version (with replaceable grip panels) felt in my hands over the molded polymer grip version. It was night and day IMO. All in all, while I was disappointed that my original RAMI had an unrepairable defect, I am very pleased with the new pistol and expect it will be spending quite a bit of time as my carry pistol.