Same here,,,, I have 3 XD and one XDM. Never an issue. Sorry that you have. One of the reasons I chose Springfield is their outstanding customer service just in case. Good thing is I have never had to use them with a XD model. I have with one of their 1911's. They make it right. I also agree with with the comments on the XDS. Completely different gun than XD or XDM. Trust all my Springfields with my life.