Normally I would not rant like this; however that being said I will rant. I bought a Charles Daly Hi Power in May and have put 500 rounds through it. The good news is that it is vary accurate, any other HP mag will fit and seems to be well made. The bad part is that it has a trigger pull from HELL! It is very gritty and feels like it is ratcheting when pulled I was guessing that the trigger pull was about 10lb. Now that seems excessive to me and it gets worse as you fire it. So I called Charles Daly customer service and talked with the guy that answers the phone “You can call back on Monday and talk to the engineer” I was told by this gentleman that factory specification calls for all of their HPs to have a 10lb-12lb trigger pull and that ALL Hi Powers are gritty with 10lb triggers. There is nothing wrong with it. I called back later thinking I could talk with the next one up the food chain. That is when I got the comment about the engineer. Now he was polite and professional, I will give him that. My problem is that I think and others that have lots more experience with pistols and Hi Powers then I do felt that the trigger pull was so bad that it makes this pistol almost unusable in its current condition. It irks me that I will have to pay a gunsmith to smooth this thing out when it is a new gun. I guess you get what you pay for. $349.00 for a new Hi Power with the XS big dot sights seemed like a good deal at the time.