I sent Ford's an unfired NIB HK P7M8 for a BLACK NICKEL refinish on 5/5. I have a P7 that was hard chromed by them, so I wanted something different. I called to make sure it arrived with the paper work stating exactly the refinish I wanted. After about a month I called again and went over the specs with them and asked about the status and expected ET of the job. They said, about 8 weeks. I call back in that time frame and they had an equipment break down and said it would be 2 more weeks. I called back after it had been there over 3 months and they said they are ready to ship. Told me they have the address on my paper work.
I meet the ups man....open the box and to my shock, it's not BLACK NICKEL BUT WHITE NICKEL. It was Friday after 5 and their closed. I call and email them about the royal screw up. Yet to see how their goin resolve this, but I don't plan on paying for what I did not order. My paper work that I sent with the gun clearly states…black high polish nickel. What do you think is the fair thing to do here? If it's refinished again to black, will that hurt the integrity of the metal? What effects would that have on the over all durability of the gun?