Crossbreed Supertuck customer service report

This is a discussion on Crossbreed Supertuck customer service report within the Defensive Carry Holsters & Carry Options forums, part of the Defensive Carry Discussions category; Hey guys, just a heads up... I had a small issue where the screws in my supertuck loosened up a bit during normal wear... One ...

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Thread: Crossbreed Supertuck customer service report

  1. #1
    Member Array javahawk's Avatar
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    Crossbreed Supertuck customer service report

    Hey guys, just a heads up...

    I had a small issue where the screws in my supertuck loosened up a bit during normal wear... One evening when I de-holstered, one of the clips just came apart and i lost some of the screws in the assembly... I called the customer support, explained what happened in very little detail and they immediately sent me a replacement assembly and suggested I use a little lock-tite so the screws wouldn't loosen up in the future.

    I just wanted to say that my experience was a good one, their product is great (been using it for a year now), and I appreciate being a customer! Highly recommended.

    Java
    ccman likes this.

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  3. #2
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    I bought an IWB Microclip and didn't like it's instability. No questions asked, they traded it out for the MiniTuck which works fabulously. I agree, Java, great product and customer service. I have 3 more on my Christmas list!
    ccman likes this.
    Carpe Diem

  4. #3
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    Always good to hear about great CS. At least one other place you will not ever regret buying from is HaysHolsters. It will be right from the start or Jeff will make it right. I am one very satisfied customer, if you couldn't tell!
    Chicken Little? Who the heck is Chicken Little? And what does she know, anyway?!

    " The will of the majority, the natural law of every society, is the only sure guardian of the rights of man." Thomas Jefferson.

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    Glad the customer service is better than their holster,who wears a gun on their butt anyway,I give mine to a freind and he loves it,but he also carries a 1911 sometimes too.

  6. #5
    Member Array javahawk's Avatar
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    Who wears a gun on their butt? What?
    joker1 likes this.

  7. #6
    VIP Member Array TN_Mike's Avatar
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    Glad you had a good customer service experience.
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