So I recently emailed them about a custom holster I'd like to have made (Friday night) and I just got a reply tonight. Judd informs my that he is currently in the hospital and will let me know if he can make this holster in a couple days. In case you missed it, while in the hospital he took time to reply to a potential customer. I was so taken with this level of customer service I had to come share it here. Hopefully I will be able to give them my business.