How it should be done IMO
This is a discussion on Email from SHTF within the Defensive Carry Holsters & Carry Options forums, part of the Defensive Carry Discussions category; Like most everybody on here I have the obligatory "drawer full of holsters". Before finding this place I purchased a CrossBreed Super Tuk, loved it, ...
Like most everybody on here I have the obligatory "drawer full of holsters". Before finding this place I purchased a CrossBreed Super Tuk, loved it, but hated the wait. After joining here and reading some of the good comments decided to get a SHTF holster when I purchased my XDs. Order to my door was less than a week. Love it. This was a few months ago.
Just got a follow up email from Clay making sure that I was satisfied with the holster. And he offered up a coupon code for another purchase.
These guys are doin' it right......
Yes, good business practices will be rewarded by more business, as the product meets or exceeds expectations. I'm glad you posted to mention the 'customer care' aspect of the company.
Small business people survive on word of mouth and testaments to how good (or bad) the products and experience may be.
I received a very cordial email once from Clay inquiring about why I despise hybrid holsters. I told him in detail, he thanked me for my explanation, and we went our way on good terms. To someone desiring a hybrid holster, I would recommend his product based solely on that interaction with him.
"There's something in me I can't describe. It's as if I saw a strange darkness before me, into which I must go."
I love the product and service they offer , I too have used the coupon and they told me i could give the discount # to a friend or family member . Too bad i have no friends but i will give it to one of my brothers .
Good solid company .
Member of the NRA
Keep your booger hook off the bang switch until you want to destroy something .
I have done some work for clay and his team, and they are an outstanding bumch of guys in every respect. I have several of their holsters and they are simply fantastic. Their customer service alone should be an industry standard, and what all companies strive to be.
”God grants Liberty only to those who love it, and are always ready to guard and defend it.”
Your points are shallow... my points are Hollow....
I love my SHTF holster, it's one of my regulars. They offered me a coupon as well I just haven't gotten around to using it, but I see at least one more and probably two more of their holsters in my future.
I'm in favor of gun control -- I think every citizen should have control of a gun.
1 Thess. 5:16-18
Anyone want to pass a coupon my way? lol Im really superstitious and the total is $66.60. lol call me crazy but I may buy a sticker or something to change the price.. yeah im weird like that hahaha
“The Constitution shall never be construed to prevent the people of the United States who are peaceable citizens from keeping their own arms.”
- Samuel Adams
Member: NRA, GOAL
I have two SHTF holsters: an LCR and a Sig 938. Both are excellent and my favorite carry rigs. These guys "do it right" is right.
had the same experience after buying three crossbreeds love them but cant stand the wait...Only complaint I had for a few weeks was your SHFT holster squeaky the first few weeks? Noise went away and they are now my number one holster... for quality, price, and speed
I would rather live my life as if there is a God,
And die to find out there isn't, than live my life
As if there isn't, and die to find out there is.