open letter to Mr. Brommeland
Kudos to the adminstration that created this thread. This helped to "connect the dots" regarding a holster problem.
As of today your scorecard still reads: 0 holster and 0 refund. To describe myself as disappointed is a vast understatement. I am tired of this Forrest Gump ride to nowhere regarding this holster! I WANT MY HARD-EARNED MONEY BACK. Honestly, I am beginning to think I have better chance of getting into heaven than getting my refund. This shows a complete lack of class and respect for your customers by not promptly refunding their money when requested.
I judge people not by their best intentions but by their actions. A person can have the best intentions in the world and do absolutely nothing. The road to hell is paved with good intentions.
Mr. Brommeland, a down-and-out pan handler on the street who was
mildly observant and had a modicum of common sense could have avoided your problem by employing the K.I.S.S. method. Stop charging the customer's credit card the moment they hang up and suspend the order-taking when running a little behind. I found out by reading this thread you were more than a year behind when I ordered in early February'07. If I had known that I could have avoided a lot of headache and heartache.
Mr. Brommeland what I want is this: a drop-dead, concrete deadline as to when MY HARD-EARNED MONEY WILL BE REFUNDED. I am fully aware you don't take correction well and rarely apologize. Tough. I also can be stubborn. Awaiting your reply............
P.S.-To all of Mr. Brommeland's support group buddies-please let your "man" speak up first before commenting. If you just can't wait send me a PM. Thank you.
"give me the good news-bad news is for peasants."
Thurston Howell III