Wow, lucky you!! I emailed them about a broken clip too, but they just replied back saying that they were working to make the design more durable. Did he say that it fell under the lifetime warranty? Maybe I need to shoot them another email.
I've had my SuperTuck for about almost 4 weeks now. I love it. Well, I did something stupid on Friday and broke one of the clips. I emailed Mark about it and he told me they'd send out a new set on Monday. I received the new clips today. Now that's service!