My crossbreed IWB holster for my 1911 broke,the kydex snapped as i was removing it from my belt
I called crossbreed expecting to pay for a new set of adjustable clips.
She looked up my order and said they don't make my holster type any more but I told her I modified it to make it adjustable.
She said "OK, I'll send you a new set of clips in the morning.
She didn't ask for any payment Talk about great customer service
I would have no problem ordering another holster from them if I decide to get one for my SA XD9SC to carry when I feel I may need more than 8 shots before I reload