Poor Customer Service Response
The following was email traffic between me and them:
I'm a retired Police Sgt and retired Air National Guard Security Forces. I bought one of your small size holsters for my off-duty Ruger SPNY back in '99 or 2000. It has worked fine, and I have been very happy with it. Last month I started carrying my new Glock 30 in it.
About 6 months ago I noticed the very bottom of the holster, where the barrel is, is starting to wear through. What is the best reccommended way to repair it?
I have reccomended your holster on USA Carry and Defensive carry forums.
"A citizen who shirks his duty to contribute to the security of his community is little better than the criminal who threatens it."
On Fri, 4/24/09, Thunderwear2000@aol.com <Thunderwear2000@aol.com> wrote:
From: Thunderwear2000@aol.com <Thunderwear2000@aol.com>
Subject: Thunderwear Reply
Date: Friday, April 24, 2009, 1:29 PM
Thunderwear is like clothing - It does wear out.
Time for a new Thunderwear Holster.
Thank you. :blink:
Gun Holsters Glock Holsters Concealment Holsters
800 8329 3057 9-9 eastern 7 days
I think your probably right. I will get a new holster. I think I'll get a Smart Carry SmartCarry - Concealed Gun Holsters. Seems to be similar or better, and costs less. Thanks for the advice.
I will also make sure to copy and paste your email response to the USA Carry forum
USA Carry - Open and Concealed Carry Information and Community
and the Defensive carry forums that I mentioned in my original email.
Threads: 66,713, Posts: 1,090,792, Members: 28,762
I figured you would at least let me know how to repair it, or ask me to mail you my old one and you would give me a percentage off a new one. Whatever.
Some of the posts by Chroode reccomending YOUR holster. Won't happen again.
Body Size Affecting Concealment? - Page 3
summer time carry - Page 3
If I'm not satisfied can I return it?
We offer a 100% satisfaction guarantee or your money back, for ANY reason. We are so confident that you will enjoy our product, our toll free number is always on every Holster, so you can recommend our product to others.