Great Customer Service from K&D
This is a discussion on Great Customer Service from K&D within the Defensive Carry Holsters & Carry Options forums, part of the Defensive Carry Discussions category; I received my Dakota Defender for my G23 from Kevin last December and really enjoy the fit, comfort, and quality of workmanship. Last Thursday one ...
-
May 6th, 2009 01:06 AM
#1
Member
Array
Great Customer Service from K&D
I received my Dakota Defender for my G23 from Kevin last December and really enjoy the fit, comfort, and quality of workmanship. Last Thursday one of the kydex clips snapped (I am still not quite sure how) so I promptly picked up the phone and stated my dilemma. Within 5 minutes I was told that a new pair of clips would be sent out first thing Friday since my call was placed close to the end of the day. Sure enough, my clips were in my hand Saturday afternoon, less than 48 hours after my phone call. It is service like this, along with a quality product, that produces loyal customers and referrals. Thank you Kevin and crew for your superb craftmanship and terrific service.
-
May 6th, 2009 01:06 AM
Remove Ads
-
May 6th, 2009 04:31 AM
#2
Member
Array
Lowgroove i also bought one from Kevin this past August his work & service is great. thinking about getting another holster from him plus the waiting time was not to bad 14 - 16 weeks is better than most other companies .
-
May 6th, 2009 07:52 AM
#3
Senior Member
Array
I have heard their CS is outstanding. I emailed him a week or so ago about the current wait time for a mag holder, their response to my email was literally in a few minutes. While I don't have the need or funds for a custom leather holster, I can assure you they are top of my list when I need one.
Smith & Wesson M&P9c

Crossbreed Supertuck
Ruger LCP
Nitecore EX10 R2
SOG Access Card 2.0
-
May 6th, 2009 09:48 PM
#4
Member
Array
Kevin and Cindy have products and customer service that are second to none!
-
May 6th, 2009 11:26 PM
#5
Distinguished Member
Array
Thanks for sharing a good experience. So often all we hear is the negative.
Mike
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
Similar Threads
-
By TN_Mike in forum Related Gear & Equipment
Replies: 22
Last Post: February 23rd, 2011, 10:09 AM
-
By maddy345 in forum Defensive Carry Holsters & Carry Options
Replies: 2
Last Post: January 27th, 2011, 09:27 PM
-
By alienbogey in forum Reloading
Replies: 0
Last Post: February 11th, 2009, 12:07 PM
-
By dmupton in forum Defensive Knives & Other Weapons
Replies: 0
Last Post: July 24th, 2007, 12:51 PM
-
By eljuez in forum Defensive Carry Holsters & Carry Options
Replies: 12
Last Post: March 31st, 2007, 02:57 PM