Comp-Tac Customer Service Experience

This is a discussion on Comp-Tac Customer Service Experience within the Defensive Carry Holsters & Carry Options forums, part of the Defensive Carry Discussions category; These days, customer service can be a deal breaker for many people. That's why I wanted to relay my CS experience with CompTac...From the day ...

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Thread: Comp-Tac Customer Service Experience

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    Member Array ZTF Hitman's Avatar
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    Comp-Tac Customer Service Experience

    These days, customer service can be a deal breaker for many people. That's why I wanted to relay my CS experience with CompTac...From the day I placed my order, I received a Spartan Holster within 10 days (shorter time than expected, at that time). After I wore the holster for a few days, I lost one of the tension screws (I left it too loose, btw) I contacted them and they sent me a set of replacement hardware, free of charge....In all, they were very courteous, and service was prompt...Not to mention a great product. I would reccomend Comp Tac holsters to anyone....my $.02.....

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  3. #2
    kpw
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    Typical for Comp-Tac. Good to hear.
    "In a republic this rule ought to be observed: that the majority should not have the predominant power." -
    -- Marcus Tullius Cicero

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    Distinguished Member Array GWRedDragon's Avatar
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    Comp-Tac is quality
    "Trust in God with hand on sword" -Inscription on my family's coat of arms from medieval England
    ---Carry options: G26/MTAC, PF9/MiniTuck, PPK/Pocket, USP40/OWB---
    ---NOTE: I am not an expert. If I ever start acting like a know-it-all, please call me on it immediately. ---

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    Distinguished Member Array Wasabi's Avatar
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    Did you get extra Smarties with the screws?

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    Member Array txgolfer45's Avatar
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    I ordered a Comp-Tac C-TAC for my Kimber Pro Raptor II on July 4th. The website said 8 working days. It was in my mailbox on Thursday, July 9th. :) Also, when I ordered, I wasn't sure which model to order as the Pro Raptor has rounded slide but flat top. I contacted customer service to see if they could make sure I ordered the correct model. They were happy to help and checked with the Production Dept. to verify I was getting the correct model. Top notch service!!!

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    Member Array BWillis57's Avatar
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    I placed an order for a CTAC back right before Hurricane Katrina, when it was headed for Houston. I expected a several week wait. I received a phone call the next day, saying they were evacuating, BUT, my holster would be shipped before they left. I told them, don't wait for me, I was expecting to wait several weeks, but they said no, they wre going to fill every order that came in until they shut down.

    Sure enough I had my CTAC three days later.

    Comp-Tac, you may have the best customer service on the planet.

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    Senior Member Array redbird's Avatar
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    Comp-tac is a class organization. I have 5 minotaurs and absolutely love them.

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    New Member Array sstricker's Avatar
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    Just ordered my mtac spartan yesterday.. can't wait to get it... it said 4 day production time. I ordered it over the crossbread supertuck because of the retension adjustment screws....

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    Member Array ZTF Hitman's Avatar
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    Quote Originally Posted by Wasabi View Post
    Did you get extra Smarties with the screws?
    Ha! Yes I did get Smarties with the hardware...They also sent the rubber spacers as well...

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    Member Array ZTF Hitman's Avatar
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    Senior Member Array highoctane's Avatar
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    Good to hear! Im really liking there mag carriers. Think ill order one or two.

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    Senior Member Array wormy's Avatar
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    Same here. I have two c-tacs. I certainly dont mind to pay a little more for a quality product backed by un-surpassed customer service.
    Thanks Comp-Tac.
    Glock 22 Gen 4, 27
    Ruger SP101 .357mag
    S&W 637 Airweight
    Ruger Single Six
    Ruger Blackhawk Bisley 45 Colt
    Mossberg 835 Grand Slam

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    B52
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    Comp-tac's customer service is great! I like the signed invoices with the smiley faces and the Smarties candy in each order.

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    Member Array birddog1's Avatar
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    I ordered an MTAC shell for my P2000. I ordered it on a sunday night on their website, which said 7 calendar days for production. I had it the following Saturday. I've ordered several things from them, their service is nothing short of spectacular.

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    Comp-tac's customer service is great! I like the signed invoices with the smiley faces and the Smarties candy in each order.
    Such a freindly service, they are always so great at answering any questions you have and help you make the right decision for your purchase.

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