Bad Experience

This is a discussion on Bad Experience within the Defensive Carry Holsters & Carry Options forums, part of the Defensive Carry Discussions category; This is an email I wrote to Grandfather Oaks Holster company. I just wanted yall to know my experience with them, so yall do not ...

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Thread: Bad Experience

  1. #1
    Member Array wine6978's Avatar
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    Bad Experience

    This is an email I wrote to Grandfather Oaks Holster company. I just wanted yall to know my experience with them, so yall do not have the same I did.

    OK I have been EXTREMELY polite and patient with your company. I ordered a pocket holster for my Kel Tec P32 in April. I was told the wait time is 6-8 weeks. Well it is now August, and since then I have been told once that the holster is finished and is in the mail (this was wrong). I gave it a week called back and was told that the holster was in the finishing stages, and it would be in the mail later that week (this was 2 weeks ago). Since I cannot seem to get my holster I would like to cancel my order and get my money refunded to me in the full amount. My experience will be passed along to any other potential customers that may ask me about your services.

    Jared Wine


    What do yall think?
    You can't go through life being afraid!!

    Sig 229 .40, Taurus 605 .357, Keltec P32

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  3. #2
    VIP Member Array rodc13's Avatar
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    When they aren't honest with you, that's the time to bail. I went through that with another (supposedly) top-knotch maker, who did nothing but make excuses and lie for two years (!) after taking payment up front. Never again.

    There are too many great holster makers out there who will talk straight and keep their promises. I'd rather deal with guys like Tucker, HBE, UBG, and Milt Sparks.
    Cheers,
    Rod
    "We're paratroopers. We're supposed to be surrounded!" Dick Winters

  4. #3
    VIP Member Array dukalmighty's Avatar
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    If you paid with a CC dispute the charge and cancel the order
    "Outside of the killings, Washington has one of the lowest crime rates in the country,"
    --Mayor Marion Barry, Washington , DC .

  5. #4
    Senior Member Array threefeathers's Avatar
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    I've found that nearly all of the top holster makers are swamped with orders. That is a good thing as more and more of us are carrying. You might be patient for a bit longer, or cancel and call another company. But. you'll probably have to wait.

  6. #5
    Member Array keboostman's Avatar
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    I think you have gone the extra mile plus some. Merchants who lie don't deserve business.

  7. #6
    Member Array wine6978's Avatar
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    I think I have been extremely patient as well so I am canceling my order and my money will go to Nate with UBG.
    You can't go through life being afraid!!

    Sig 229 .40, Taurus 605 .357, Keltec P32

  8. #7
    Senior Member Array dnowell's Avatar
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    Wow. Thanks for posting. I was just about to put in an order with that company. Thanks for the heads up!

  9. #8
    Senior Member Array TucAzRider's Avatar
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    Yep.. Honesty is policy,... If a company lies to you, it is time to bail..

    I would call Rocky and get a good holster... :-) Pure Kustoms

  10. #9
    Member Array hk boy's Avatar
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    I'll be sure to avoid that company
    thanks for the heads up

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    Member Array HiFreq47's Avatar
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    Quote Originally Posted by TucAzRider View Post
    Yep.. Honesty is policy,... If a company lyes to you, it is time to bail..

    I would call Rocky and get a good holster... :-) Pure Kustoms
    +1 ... my Black-Ops Pro is simply incredible and I had to wait all of 3 weeks including shipping. That was on a custom holster (we had a call one night where I gave the dimensions on the rail on my Fusion Tact-5), not on something he had pre-made lying around the shop.

    My $0.02.
    Billy
    Fusion Tact-5 in a Pure Kustom Black-Ops Pro
    Glock 23 in a Barber Leatherworks IWB

  12. #11
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    Sounds alot like Rafter S. I hope you can get a refund.

  13. #12
    VIP Member Array zacii's Avatar
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    I don't like being lied to, either.
    Trust in God and keep your powder dry

    "A heavily armed citizenry is not about overthrowing the government; it is about preventing the government from overthrowing liberty. A people stripped of their right of self defense is defenseless against their own government." -source

  14. #13
    VIP Member Array jwhite75's Avatar
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    Bail out and this word of mouth stuff will hurt their business.
    Friends don't let friends be MALL NINJAS.


    I am just as nice as anyone lets me be and can be just as mean as anyone makes me. - Quoted from Terryger, New member to our forum.

  15. #14
    Member Array wine6978's Avatar
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    What do I do if I do not hear from them? I understand it may take more than 24 hours. I paid with paypal can I dispute it with them?
    You can't go through life being afraid!!

    Sig 229 .40, Taurus 605 .357, Keltec P32

  16. #15
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    "I would call Rocky and get a good holster... :-) Pure Kustoms"

    Credit where credit is due. UBG makes mighty fine holsters also.
    Just a quick FYI that he can't go wrong with any rig made by UBG or Pure Kustom.
    Liberty Over Tyranny Μολὼν λαβέ

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