PSA having/had an issue just letting you know how they handled it.
Browseing AR15.com found two threads from two different people whom received new uppers from PSA that had the wrong gas tube.
They fired it and it didn't eject caseing. Now if it was me I would've noticed as soon as it was lifted out of the box, as I inspect, clean and lube my weapons before firing ESPECIALLY if they're new to my possesion. I've only been into AR's just a little more than two years!
I can understand the frustration and scorn I saw in the related post from members.
HOWEVER, Palmetto chimed in a very short length of time considering these threads were made evening of yesterday.
This is from Palmetto
" Thank you for the post and the responses.
We at Palmetto State Armory take building AR's seriously and are conducting an investigation. We have QC in place to make sure all uppers are assembled correctly, and we record who makes what and when. There are 6 different checks in the QC process dealing with the gas tube, so the QC process was obviously ignored. When we ascertain who let these ship, they will be working elsewhere.
We believe there were only a few of these, but we ask that customers who have this issue contact customer service immediately to have a call tag issued. Customers with this issue will be compensated for the inconvenience with 5 free PSA D&H magazines.
We apologize for the inconvenience. "
Link to threads:Wrong gas tube? - Page 1 - AR15.COM
ordered complete upper; gas tube does not enter upper - Page 1 - AR15.COM
Fine job PSA!
I'm pretty sure those two uppers came from the same person that was either swamped, mad, or just didn't know what they are doing.