OK guys, so I am relatively new to the AR platform, and would like to get a consensus on something here:
I bought an Olympic Arms K3B-M4-A3-TC back in September, before all the panic buying set in. I have only put about 200 rds through her since then. The problem is that the lower receiver will not let mags drop free, and they are extremely hard to seat as well. I have to slam them into the magwell to get them to seat properly, and yank them our with some authority to remove them. I went into Olympic Arms today to ask them to make good on their lifetime warranty and fix the problem. I was told by Andy (customer service manager) that they could run a "2nd broach" through it and recut the channels in the magwell. This process would remove the anodizing, which could not be repaired. My only choice was to either live with it as it is, or ruin the protective anodizing on my lower. I asked for the lower to be replaced, since neither of those options was acceptable to me. I was told that it is "impossible to replace the lower" because they "dont have any lowers to replace it with". After going back and forth about whether they were making lowers in the shop in the back, and whether or not I had a right as an existing customer to a new lower, I agreed to have the lower "re-cut" with the 2nd broach. I requested that I get in writing a statement that this is the prescribed course of action for such an issue, and that the work would not void my warranty. I also asked to get in writing that if there were any more problems after the work is performed that I would receive a new lower receiver. Do any of you see anything wrong with this practice of running a 2nd broach through and re-machining that mag well? The way this is being handled by Olympic Arms does seem very disappointing to me. Advice?