August 8th, 2010 10:27 PM
I miss my guns!!!
A few months back, I brought in to my lgs a sig P 238 to have a new ejector installed and an old Marlin model 336 in for a cleaning / inspection. Well, over 3 months have passed and I haven't heard from them. I asked about the progress of the work after about 3 weeks and the lgs owner said that they would call when the work was completed. My question is, is over 3 months a reasonable amount of time to expect for this work to be completed? I am fairly new to guns and shooting kind of expected the work to have been completed long before now. Should I go in and ask for my guns back if the work has not been completed?
August 8th, 2010 10:29 PM
Def. sounds alittle long to me...unless they sent back to factory.
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August 8th, 2010 10:31 PM
A week or three should be a 'scheduled' tops, IMHO.
Sent back to the factory is a different story because they don't control the factory.
Yes, I would go get my guns back and find a gun shop you trust.
I have waited a month or two for a part, but never for service. If they needed a part, they would call me to bring in the gun after it was received.
In fairness, I have been dealing with the same two gun shops for years, and they treat me very well.
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August 8th, 2010 10:32 PM
Unless they are extremely busy or waiting on parts three month is too long to wait without an explanation. I would definitely ask what is going on.
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August 8th, 2010 10:33 PM
I would think you could build a gun from scratch in less than 3 months.Since I spent 27 years dealing with the public,I have no patience with people who do not deliver customer service.The customer signs your check whether you are self employed or work for someone else.I would take my guns to somebody who wants my business.
August 8th, 2010 10:48 PM
This is definitely too long for a service and part install unless they need a back-ordered part. In any case the shop should call and at least tell you if they know a part is back ordered. If it needed to be sent back to the manufacturer, they should have called and let you know that as well. After all, they are acting on your behalf, with your equipment and your money!
I would go get them and deal with someone else as well.
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