M&P - Smith and Wesson Customer Service

This is a discussion on M&P - Smith and Wesson Customer Service within the General Firearm Discussion forums, part of the Related Topics category; I've had my M&P 9c for a while now. It came with two magazines, one with a flat buttplate and one with an extension for ...

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Thread: M&P - Smith and Wesson Customer Service

  1. #1
    Member Array spyshot's Avatar
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    M&P - Smith and Wesson Customer Service

    I've had my M&P 9c for a while now. It came with two magazines, one with a flat buttplate and one with an extension for your pinky. I couldn't quite get used to the flat buttplate so I called S&W. I talked to a really nice guy in customer service and was off the phone in 3 minutes. They are sending me a new buttplate free of charge...cool!

    So just a heads up to anyone with the same problem, give them a call and you'll probably get the same treatment. Great customer service on this.

    -spy

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    Senior Member Array Sig35seven's Avatar
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    XGRIPgrp.jpgYou have also the option if you want to increase your capacity by another 5 rounds. The X-Grip slides over an extended magazine. Only $12.95

    http://www.topgunsupply.com/x-grip-s...p-compact.html
    "Confidence is food for the wise man but liquor for the fool"

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    cj
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    Senior Member Array cj's Avatar
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    Hmm, personally I hate the extensions...the whole reason I went for the compact was the small size in the holster. I'd figured I'd try to swap it to someone, but maybe it's worth a call to S&W.

    Of course I also got a full size with the x-grip mentioned by Sig35seven for a reload too!

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    Member Array spyshot's Avatar
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    I'm sure they would send the flat plate like they sent me the extension.

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    Member Array eethomas's Avatar
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    Yep, I have done it twice. I purchased my M&P compact 9 when I lived in Cali and had a finger rest sent for the 10 round Cali magazine. When I moved to Las Vegas I purchased three 12 round mags from a store here, but they had the flat butt plates. I called S&W and they sent me three finger rest for the 12 round mags at no charge.
    IF YOU STAY READY, YOU AIN'T GOT TO GET READY

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