Guys Who Work in Gun Stores

Guys Who Work in Gun Stores

This is a discussion on Guys Who Work in Gun Stores within the General Firearm Discussion forums, part of the Related Topics category; Have a major store and range near where I live (I won't name the store) I can't believe what jerks these guys can be. No ...

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  1. #1
    Member Array martino's Avatar
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    Guys Who Work in Gun Stores

    Have a major store and range near where I live (I won't name the store) I can't believe what jerks these guys can be. No personality, no hint of friendliness or salesmanship, well most but not all. I call to get a price quote for a "gun" I said, he corrects me: "You mean a firearm." Hey buddy aren't they the same thing? are you that hung up on lingo? so then I ask about a gun that the best deal I found was 850.00 he quotes 869.00 so I ask if they can match, checks with manager..."nope!" so I ask: "Over 19 bucks you are willing to turn me away??" "Yep! that's what my manager said." Is it ego or are these guys just making too much money? I don't get it.
    Last edited by rstickle; January 19th, 2011 at 07:21 AM. Reason: Language workaround


  2. #2
    Senior Member Array GoBigOrange's Avatar
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    Gun store employees are notorious for being idiots/rude etc etc etc.

    I just take what they say with a grain of salt. There is a store near my house that has a HORRIBLE reputation for customer service but they stay in business because they have reasonable prices and the only gun range in the city.

    I have 2 friends that just started working there so hopefully things will change.

  3. #3
    Senior Member Array dsee11789's Avatar
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    My girlfriend went to a near by range to buy me Speed Strips or a Speed loader. They were out of them at the time when she asked about them the guy looked at her like she was stupid and told her that they're pointless and she should just learn to load it real fast by hand like he does.

    I told her she should've asked him for a demonstration.

    I've had nothing but problems like that at this Range.

    Most of their guns are way over priced as well.

    They wanted $600 for a Gen3 Glock 19.
    Exodus 22:2 "If a thief is caught breaking in and is struck so that he dies, the defender is not guilty of bloodshed"

  4. #4
    Member Array martino's Avatar
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    I find it interesting that a person(s) can own a big business like that, cross all dots and T's when you purchase, but yet not instruct employees to take their heads out of their behinds. So I went to a big sporting store, found everything there to be less expensive, and friendly staff willing to help any way they can without their nose in the air. So unless I go take a class, i'm done with the retail aspect of this store. You lose my business.

  5. #5
    VIP Member Array AZ Husker's Avatar
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    It's painfully common. And people wonder why the small gunshops are going out of business.
    Treat me good, I'll treat you better. Treat me bad, I'll treat you worse.

  6. #6
    Member Array LeftofMars's Avatar
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    1gun noun \ˈgən\
    Definition of GUN
    1a : a piece of ordnance usually with high muzzle velocity and comparatively flat trajectory b : a portable firearm (as a rifle or handgun) c : a device that throws a projectile

    Sounds to me you were looking for a Gun. There was one shop in town that was very bad with this type of attitude. They aren't around anymore, those that remain seem to have some decent people working in them, friendly, good prices and will talk to anyone, noobs or old hands.
    "Someone ever tries to kill you, you try to kill 'em right back."
    Captain Malcom Reynolds "Firefly"

  7. #7
    VIP Member Array jwhite75's Avatar
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    This is why I have multiple friends with their own FFL. I go to the stores and handle their merch then buy from my friends/colleagues who will make some money but not screw me.
    Friends don't let friends be MALL NINJAS.


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  8. #8
    Senior Member Array royal barnes's Avatar
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    Customers who come in our store are greeted when they enter. Sales people continuously roam the counters to assist customers who do not have a specific item in mind when they enter. Our employees, while fairly knowledgeable on all types of firearms, specialize to some degree. I am the "handgun man". Another employee handles most of the hunting guns and one of our ladies is the "black gun" specialist and she is ! As far as matching prices over the phone I won't do it either. If you are standing in front of me with money we will talk about deals. We don't make them over the phone. Gun store employees could probably tell just as many tales on "customers".

  9. #9
    Distinguished Member Array alachner's Avatar
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    I went to a store in Miami, FL close by to my apartment while on vacation and when I went in there were a couple of older gentlemen that gave me the meanest and most despicable look as if I was a thug. I asked if they had a holster for a Walther P99 and some magazines for an HK USP Compact to which they said "No". I asked if they had HKS speed loaders, grips for J frames, weapon mounted lights and such but they were still rude to me, treated me like I didn't know a thing about firearms, the store was a mess, they had poor gun inventory and they made me feel like they were making me a "favor" for being there. I then stormed out furiously, went home, researched a bit more online and found a FANTASTIC gun shop called "Lou's Police Supply". I drove there and I was greeted very nicely, the store was huge, they had tons of handguns, shotguns, rifles, holsters and all kinds of stuff. I ended up spending $500.00 in holsters, j frame grips, speed loaders, gear and a Streamlight weapon mounted flashlight. The manager gave me his card and I often write him to ask some questions. That was a fantastic gun shop! In Costa Rica I have had similar experiences of arrogance and poor customer service, but there are three gun shops (Serengeti, CC and EPM) where the service is awesome and I only buy from them (ammo, guns, shotguns and gear). They regularly call me to update me on new inventory, they have helped me with all the paperwork for my firearm registration and they give me fantastic prices.

    I just can't believe that gun shops salesmen are so arrogant and rude when, we the customers, are the ones that pay their salaries and keep the store running.
    "If you carry a gun, people will call you paranoid. That's ridiculous... If I have a gun, what in the hell do I have to be paranoid for?" [Clint Smith - Thunder Ranch]

  10. #10
    VIP Member Array bsnow's Avatar
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    I feel your pain. Most of my dealings with some (not all) of these folks is they are hired without product knowledge and are trying to make a pay check. At least they are working. But, I too as another post stated I have a new friend with an FFL. lt helps to have friends like that.
    Blessed be the LORD my strength which teacheth my hands to war, and my fingers to fight. PSALM 144:1

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  11. #11
    Senior Member Array Adkjoe's Avatar
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    Quote Originally Posted by martino View Post
    Have a major store and range near where I live (I won't name the store) I can't believe what a-holes these guys can be. No personality, no hint of friendliness or salesmanship, well most but not all. I call to get a price quote for a "gun" I said, he corrects me: "You mean a firearm." Hey buddy aren't they the same thing? are you that hung up on lingo? so then I ask about a gun that the best deal I found was 850.00 he quotes 869.00 so I ask if they can match, checks with manager..."nope!" so I ask: "Over 19 bucks you are willing to turn me away??" "Yep! that's what my manager said." Is it ego or are these guys just making too much money? I don't get it.
    I know exactly what you mean. The closest shop to me is despicable. The owner and son are complete Jerks. Don't like to talk, don't like you touching anything, WAY overpriced. It's simple I just don't go there anymore. Theres a lot of gun shops close to where I live so it's his loss not mine.

    My last straw there was when I bought a grip for a colt and before I bought it I asked him if it would fit my model and he said it should. I said if it doesn't fit will you take it back, he said Sure. Well it didn't fit, I brought it back and he said "Sorry that was a sale Item I can't take it back" I told him in not so nice words what others and I thought of his shop and why the parking lot is always empty, he didn't seem to care so why should I, plenty of other places to take my business.
    Vermont does not issue Permit/Licenses to Carry a Concealed firearm. Vermont allows anyone
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  12. #12
    VIP Member Array Eagleks's Avatar
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    I'm sure part of it is what they are being paid, vs who they can get to work for them at that pay.

    But.....

    I personally hate dealing with them here at "shops".....and buy thru independent FFL's or dealers now.

    One example ; I was trying to buy a .357 Marlin Cowboy, octogon 24" barrel. 4 gun shops adamantly said Marlin didn't make one, and NO ... they wouldn't call Marlin, but they would sell me the 18" or 20" round barrel they had in the shop. One guy who's considered the "EXPERT " Marlin guy (on any gun they've ever made) ..... told me that Marlin NEVER MADE a 24" barrel Marlin lever action in .357. Finally , I went to one place who only sells at MSRP (why I normally don't go there) ... but I knew the owner some. He told me the same thing but to FINALLY appease me called Marlin to verify how WRONG I was.

    What I heard on my end,
    Owner : You do ? Really .... I didn't know that.... since when, oh.... that long.... ok, how much are they and how soon can you deliver me one ?

    Owner : Uh, they have one.... do you want it...
    ME: DUH ! !
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  13. #13
    Member Array Bigpoppa48's Avatar
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    Quote Originally Posted by martino View Post
    Have a major store and range near where I live (I won't name the store) I can't believe what a-holes these guys can be. No personality, no hint of friendliness or salesmanship, well most but not all. I call to get a price quote for a "gun" I said, he corrects me: "You mean a firearm." Hey buddy aren't they the same thing? are you that hung up on lingo? so then I ask about a gun that the best deal I found was 850.00 he quotes 869.00 so I ask if they can match, checks with manager..."nope!" so I ask: "Over 19 bucks you are willing to turn me away??" "Yep! that's what my manager said." Is it ego or are these guys just making too much money? I don't get it.
    When I was getting ready to buy my Glock a couple of months back, I called one of the local gun stores and ask for a price quote for a Glock22 and you would not believe the response i.e. "What did you say, What, Huh" I hung up the phone. I purchased my Glock 22 Oct. 11, 2010 brand new from one of the more popular internet sites and paid my FFL $25 transfer fee. I am very satisfied. Some of those same fools are probably now wondering around looking for a job and wondering why they aren't selling many weapons. The one gun store that was very reasonable and was willing to work with you on price went out of business and I bought two handguns from them about two years ago and would have bought more from them. Sensible people are hard to find but fools come a dime per dozen.

  14. #14
    Member Array Illusive Man's Avatar
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    Same here. We have a shop that is asking $600 for and XD40!! The shops around here are so rude and know it all that I refuse to do business with them. I found a private FFL holder who can order anything that I want (with short turn around). He makes a little cash, but he treats me like a customer, and doesn't screw me over.

  15. #15
    Distinguished Member Array skysoldier29's Avatar
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    I hate the gun ranges around Fort Bragg NC, first off they are way over prices and catering to young 21 year old privates who don't know any better. Or they pretend to be ex Special Forces, SEALs, or CAG operators and try to sell you something that you don't want or need. I also hate these big chain sporting goods stores that sell guns, because the sales people are bumbling idiots who don't know which end the bullets come out of. There is one gun store that I usually go to which offers good prices to solders and just don't say anything, I walk in their I pretty much know what I'm looking for and what models they just had it to me and I play with it.

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