Well unfortunately a lot of people make the mistake of buying snubbie 38s for new shooters. They are little and cute and what a gun "should" look like according ot a lot of people from what they see on some TV shows. They are difficult to master and do have some substantial recoil. I would try letting her shoot a .22 someif you have one change out to some softer grips and let her shoot some rental guns to see what she likes. Let her find something else and trade the snubbie towrds it or stick it out.