Kudos to Ruger's Customer Service

This is a discussion on Kudos to Ruger's Customer Service within the General Firearm Discussion forums, part of the Related Topics category; I purchased a Ruger 10/22 carbine about 6 weeks ago. I noted a couple of weeks ago that the stock was cracking just behind the ...

Results 1 to 5 of 5

Thread: Kudos to Ruger's Customer Service

  1. April 7th, 2011 01:09 PM #1
    ksholder Contrib Icon [OP]
    ksholder is offline
    VIP Member
    Array ksholder's Avatar
    Join Date
    May 2010
    Location
    Ohio
    Posts
    3,044

    Kudos to Ruger's Customer Service

    I purchased a Ruger 10/22 carbine about 6 weeks ago. I noted a couple of weeks ago that the stock was cracking just behind the barrel band. I called Ruger and they picked up the gun, fixed it and returned it all in less than 2 weeks.

    In addition to the stock repair, which was done, they test fired the weapon and noted that the extractor pin & spring needed to be replaced. I had not asked for this, but have had a few failure to fully extract issues that this will probably fix. I did not tell Ruger of this issue, they must have noted it in the test firing at thier range.

    I will need to get this to the firing range to see how it works, but I am impressed with the responsivness and attitude of their customer service.
    It's the Land of Opportunity, not the Land of Entitlements - Vote America!!!

    "When governments fear the people there is liberty. When the people fear the government there is tyranny." Thomas Jefferson

    You are only paranoid until you are right - then you are a visionary.
    Reply With Quote Reply With Quote
  2. April 7th, 2011 01:09 PM Remove Ads
    DefensiveCarry.com
  3. April 7th, 2011 10:02 PM #2
    ccman Contrib Icon
    ccman is offline
    Distinguished Member
    Array ccman's Avatar
    Join Date
    Jun 2007
    Location
    CT, USA
    Posts
    1,971
    Ruger Rocks.
    http://www.ccdl.us/
    Reply With Quote Reply With Quote
  4. April 8th, 2011 12:19 AM #3
    Hiram25
    Hiram25 is offline
    VIP Member Array Hiram25's Avatar
    Join Date
    Feb 2010
    Location
    Newark, DE
    Posts
    9,731
    It's nice when a company stands behind it's products! Good luck with your rifle.
    Hiram25
    You can educate ignorance, you can't fix stupid
    Retired DE Trooper, SA XD40 SC, S&W 2" Airweight
    dukalmighty & Pure Kustom Black Ops Pro "Trooper" Holsters, DE CCDW and LEOSA Permits, Vietnam Vet 68-69 Pleiku
    Reply With Quote Reply With Quote
  5. April 8th, 2011 04:46 AM #4
    Toorop
    Toorop is offline
    Distinguished Member Array Toorop's Avatar
    Join Date
    Apr 2010
    Location
    Midwest Area to be Precise.
    Posts
    1,205
    Good to hear they took care of you and went above and beyond.
    Reply With Quote Reply With Quote
  6. April 11th, 2011 04:13 PM #5
    rammerjammer
    rammerjammer is offline
    VIP Member Array rammerjammer's Avatar
    Join Date
    Oct 2009
    Location
    Omaha, Nebraska
    Posts
    2,535
    good to hear. The two times I have dealt with Ruger customer service they repaired my pistols and got them back in great condition. Very easy to deal with.
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Ads

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules

Search tags for this page

crack ruger 10/22 receiver
,
repairing ruger cracked 10-22 receiver
,
ruger 10 22 cracked receiver
,
ruger 10 22 cracked receiver pics
,
ruger 10 22 service
,

ruger 10/22 cracked receiver

,
ruger 10/22 customer service
,

ruger customer service

,

ruger customer service firearms