Want to tell you about my recent experience with Springfield Armory.....

This is a discussion on Want to tell you about my recent experience with Springfield Armory..... within the General Firearm Discussion forums, part of the Related Topics category; Awhile back I called Springfield Armory about a weird issue with the finish on my SA loaded champion, the finish was peeling off the top ...

Page 1 of 2 12 LastLast
Results 1 to 15 of 18
Like Tree4Likes

Thread: Want to tell you about my recent experience with Springfield Armory.....

  1. #1
    VIP Member
    Array shooterX's Avatar
    Join Date
    Apr 2009
    Location
    South Carolina
    Posts
    2,849

    Want to tell you about my recent experience with Springfield Armory.....

    Awhile back I called Springfield Armory about a weird issue with the finish on my SA loaded champion, the finish was peeling off the top of the slide. Also I was experiencing a few FTF, and some minor extraction issues (mainly slinging brass at my face). So I called CS and the sent a FED Ex shipping label and off it went. About a week later they called and agreed that the finish on the slide wasn't up to spec, and they would refinish along with correcting the feeding and extraction issues. I was asked what finish i wanted on the frame, which they said they would redo also, even though I didn't ask. I asked if it the frame finish could match the slide, and both be a matte black Armory kote. She replied yes, and that it was cheaper for them to do so. Anway about a week and half later I received a call stating the gun was being shipped the following day. this all took place at the beginning of the summer, and being busy I actually didn't get to shoot it till last week. Other than the finish, the bull barrel was polished, and the almost nonexistent ramp in the frame was polished and smoothed to aid feeding. The extractor was replaced and tuned, and since the gun was apart the trigger returned much crisper than it was when it left. I put 200 round through it on Friday, 50 Gold Dots(which was one of the rounds that consistently FTF, 50 Winchester Ranger T-Series, and 100 FMJ's (WWB), not a single FTF and no more brass in the face! I can't tell you how pleased I am with this company, wish all American companies had this level of customer service! I have included a before picture with those of the refinished pistol.

    champ before.jpg004.jpg006.jpgP9210009.jpg002.jpg
    "Don't start none, won't be none!"

  2. Remove Ads

  3. #2
    VIP Member
    Array ctr's Avatar
    Join Date
    Aug 2007
    Location
    Shenandoah Valley in Virginia
    Posts
    2,315
    Good experience, and glade it worked out. I've always been fond of the SA 1911's; I have owned a few over the years. The only down side is the cost of ammo these days.

  4. #3
    Senior Member Array Dadsnugun's Avatar
    Join Date
    Aug 2011
    Location
    The state formerly known as Colorado
    Posts
    698
    Nice to hear a company going the extra mile.
    Never pick a fight with an old man...If he's too old to fight, he'll just kill you - John Steinbeck
    Come to Colorado...the governor is loopy
    .................................................. .................................................. ......................They Live

  5. #4
    Ex Member Array Doodle's Avatar
    Join Date
    Mar 2011
    Location
    Tomball TX
    Posts
    948
    Nice!

  6. #5
    VIP Member Array TN_Mike's Avatar
    Join Date
    May 2006
    Location
    Shelby County TN
    Posts
    11,113
    That's great! Always good to hear a good customer service story and especially so from an American company!

    You have a beautiful gun there by the way!
    ,=====o00o _
    //___l__,\____\,__
    l_--- \___l---[]lllllll[]
    (o)_)-o- (o)_)--o-)_)

  7. #6
    VIP Member Array Hiram25's Avatar
    Join Date
    Feb 2010
    Location
    Wyoming, DE
    Posts
    10,989
    Only problem with my SA XD40 SC was one of the mags I got with it. They replaced it at their expense within a couple days. No other problems experienced. Very happy with SA's CS!
    Hiram25
    You can educate ignorance, you can't fix stupid
    Retired DE Trooper, SA XD40 SC, S&W 2" Airweight
    dukalmighty & Pure Kustom Black Ops Pro "Trooper" Holsters, DE CCDW and LEOSA Permits, Vietnam Vet 68-69 Pleiku

  8. #7
    Moderator
    Array gasmitty's Avatar
    Join Date
    Jun 2007
    Location
    Gilbert, AZ
    Posts
    10,186
    Springfield's customer service sets an extremely high bar. A couple of years ago they replaced the barrel, link, bushing and both sights on a 17-year old 1911A1 because it shot low. I had called to ask what sight options I had, and I got the full treatment instead.
    Smitty
    NRA Endowment Member

  9. #8
    Senior Member Array tubadude's Avatar
    Join Date
    Mar 2011
    Location
    WV/PA
    Posts
    926
    From what I hear around here, it's almost better to get a lemon from Springfield. They'll be getting some of my money soon enough.

  10. #9
    VIP Member
    Array shooterX's Avatar
    Join Date
    Apr 2009
    Location
    South Carolina
    Posts
    2,849
    The champion was assembled in Brazil, my other Springer, a 5" stainless loaded was assembled here in the states, it is very tight, and very accurate. I but a Novak brass bead front sight and black rear sight to replace the white dots that were on it when I bought it, really fast to pick now!
    "Don't start none, won't be none!"

  11. #10
    VIP Member Array Eagleks's Avatar
    Join Date
    May 2008
    Location
    Kansas
    Posts
    7,653
    Great Company with GREAT customer service.
    I don't make jokes. I just watch the government and report the facts. --- Will Rogers ---
    Chief Justice John Roberts : "I don't see how you can read Heller and not take away from it the notion that the Second Amendment...was extremely important to the framers in their view of what liberty meant."

  12. #11
    Senior Member Array WC145's Avatar
    Join Date
    Sep 2008
    Location
    Downeast Maine
    Posts
    809
    Nice! S.A. customer service is top notch, they took very good care of my Loaded when it went back for a warranty issue.
    “Never give in. Never give in. Never, never, never, never—in nothing, great or small, large or petty—never give in, except to convictions of honour and good sense. Never yield to force. Never yield to the apparently overwhelming might of the enemy.”

  13. #12
    Member Array Husker's Avatar
    Join Date
    Jun 2011
    Location
    Omaha, Nebraska
    Posts
    42
    I think that SA CS is second to none. Nothing but great experiences from them. Bennelli on the other hand.

  14. #13
    Senior Member Array Lotus222's Avatar
    Join Date
    Jan 2011
    Location
    US
    Posts
    1,141
    Awesome. One reason of many that I chose a SA as my primary defensive weapon. They really are a great company. Sure, it would be nice if my gun was manufactured in the US instead of Croatia, but I understand why the company outsources. Glad to hear more solid CS results. Gives me that much more confidence in the rare case that something actually does go wrong with my firearms.

  15. #14
    Distinguished Member Array Diddle's Avatar
    Join Date
    Oct 2008
    Location
    Central Kentucky
    Posts
    1,459
    Thanks for posting. Always nice to see a positive customer service comment.

    Best!
    Diddle
    Indusrtrial Machine Tool Technician - Certified Refrigeration Technician - CET
    NRA Life Member

  16. #15
    VIP Member
    Array archer51's Avatar
    Join Date
    Nov 2007
    Location
    VA
    Posts
    21,193
    Everyone that I know, who have had dealings with SA CS have been impressed by their speedy and professional service.
    Freedom doesn't come free. It is bought and paid for by the lives and blood of our men and women in uniform.

    USAF Retired
    NRA Life Member

Page 1 of 2 12 LastLast

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Search tags for this page

sights for a springfield armory champion
,
sprinfield armory extraction issues
,

springfield armory 1911 warranty

,

springfield armory champion

,
springfield armory champion sights
,
springfield armory extraction problems
,
springfield armory finish issue
,

springfield armory loaded champion

,
springfield armory outsourcing
,

springfield armory warranty

,
springfield arms warranty
,
springfield bull barrel problems
Click on a term to search for related topics.