Smith Wesson warranty work results

This is a discussion on Smith Wesson warranty work results within the General Firearm Discussion forums, part of the Related Topics category; Wanted to share my results with Smith and Wesson. They stood behind their product and did the right thing. It all started when I was ...

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Thread: Smith Wesson warranty work results

  1. #1
    Member Array Beretta's Avatar
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    Smith Wesson warranty work results

    Wanted to share my results with Smith and Wesson. They stood behind their product and did the right thing. It all started when I was
    perusing through youtube. Came across a youtuber that said his S&W 686 had a canted barrel. My wife owns a 686. I pulled it out of the safe and sure enough, It was canted slightly to the right.

    I contacted S&W through their website, and received a shipping label. I tie-wrapped the S&W pistol case, and placed it in a fedex box.
    Got it back in less than three weeks. They fixed the barrel alignment, and gave it a nice shine. Thoroughly happy with it. Especially when they went the distance for the 'little guy'.






    SW686.jpg
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    Beretta PX4 Storm .45 / Springfield Armory XDM 9 / Springfield Armory 1911 Milspec / Smith Wesson 686 / Bushmaster XM-15 E2
    DPMS A-15 Oracle / Remington 870 Express Magnum / Remington 597 .22

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  3. #2
    VIP Member Array Hiram25's Avatar
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    It's nice when a company stands behind their products!
    Hiram25
    You can educate ignorance, you can't fix stupid
    Retired DE Trooper, SA XD40 SC, S&W 2" Airweight
    dukalmighty & Pure Kustom Black Ops Pro "Trooper" Holsters, DE CCDW and LEOSA Permits, Vietnam Vet 68-69 Pleiku

  4. #3
    Member Array swmft's Avatar
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    I have a pre model 10 and they have been good about an issue I had with sticking, they also offered to buy or trade for it for their collection.

  5. #4
    Distinguished Member Array Diddle's Avatar
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    As always, its nice to hear a positive Customer Service post!

    Best!
    Diddle
    Indusrtrial Machine Tool Technician - Certified Refrigeration Technician - CET
    NRA Life Member

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