This is a discussion on To all you Glock haters out there within the General Firearm Discussion forums, part of the Related Topics category; I know, I know. Glocks are fun to hate. But I really couldn't be happier with the company after my daughter's G19 gen 4broke. We ...
I know, I know. Glocks are fun to hate. But I really couldn't be happier with the company after my daughter's G19 gen 4broke.
We were at IDPA last Thursday night and my daughter was shooting her COF. On the last shot, the slide came soaring off. Pretty intense malfunction for IDPA. Anyway, we headed on over to the safety table to take a look. A fellow IDPA member who works as a ballistics engineer for Federal diagnosed the problem. The take down bar was completely missing because the little spring that holds it in had broken. That man let my daughter shoot his G19 for the rest of the match, and later I found the takedown bar on the ground, but not the spring.
I was bummed out, and everything in the world seemed backwards. I felt dizzy and just not right at all. After all, it must have been cold in hell because my Glock had broken, and I swear I espied pigs flying. I was telling my Federal buddy that I would send it back to Glock. After all, it only has about 500 rounds through it. He told me not to send it for such a small thing, and said he knew the local LEO Glock rep, and gave me his contact info.
I sent him an email at 7:45 pm that night and he replied at 8:05. Said he was sorry to hear about the gun and told me he would come to my house and fix it. We live 70 miles from each other, and honestly I thought it seemed a little weird, so I offered to meet him at Starbucks (I know, ironic) about 50 miles from his house. I was late getting there, but he waited. He fixed my G19 in his car in about 75 seconds. I offered to buy his coffee, but he wouldn't take my money in any way. We then shot he breeze about AR15's (he used to work for JP Industries) and he teased with a tip that Glock is coming out with a couple of new models in January, right before the SHOT show. I thanked him, but he wouldn't let me leave until he gave me a coffee mug, key chain, shooting towel, and grip squeeze ball.
I know, Glocks don't break, let the comments begin. Butt his level of customer service is awesome. My gun was down for only 12 hours total. I can't be sure if maybe he just really respected my Federal buddy and was doing him a favor, if he was just a really nice guy, if Glock is just a really great company, or if the shooting community is just made up of some top notch people. I think it is probably a combination, but thought I would share my experience. Take care everyone.
Wow, that is awesome that he was willing to come out that far to help, their not too many customer service like that. I just bought my G19 and love it and with the customer service like that I'm glad that I went with them.
Why do people let it bother them about what gun they like? I am a MP guy but just bought a Ruger SR 9c and really like it. For all the Ruger haters out there you can kiss where I can't and I'm not talking about my elbow. G locks are very good guns if you like an ugly guns.Tote it with pride. It goes bang and hits where you aim that's what matters.
Glock is coming out with a few new models before the SHOT show??? Oh be still my heart! My wallet is hurting just hearing that!
I like all guns, only some I like better than others.
Sometimes it's not so much the company involved as the individual. Sounds like you got hooked up with a fine individual, regardless of whose name he's associated with.
Retired USAF E-8. Lighten up and enjoy life because:
Paranoia strikes deep, into your life it will creep. It starts when you're always afraid... Buffalo Springfield - For What It's Worth
Anything can and does break. Good to hear a fellow shooter took so much time and effort to help you out.
"In matters of style, swim with the current; in matters of principle, stand like a rock." Thomas Jefferson
Nemo Me Impune Lacesset
I like my Glock, and I figure that their are going to be like and dislike, it will be boring to see all pinto driving around with the same house, clothes etc. I'm not a fanboy, I just like glock and some like M&P, SA, etc it just those that don't like them have a problem with them so they got to vent.
I have more Glocks than I do any other brand. I have Two of them!
"...a rifle behind every blade of grass."
Guns are mechanical. There's friction. There's vibration/G's. There's fiddling (ie, "bubba" jobs). There's lack of maintenance. There's too much maintenance (ie, running sopping wet, or whatever). There's mistakes during the reloading process. Anything's possible ... even with Glocks, H&K's, CZ's, Walthers or anything else. One of the immutable facts of these man-made tools we've all got.
Nice story on the assist at the IDPA/range event. I've had similar helping hands occur, here and there. It's always refreshing, the basic sportsmanship and willingness to help fellow shooters get by in something that means a lot to us all.
While I pretty much dislike Glocks I do like your story, CCIE33560.
Sorta gives one a warm, fuzzy feeling like back when the doctor still made house calls.
Charter Member of the DC .41 LC Society "Get heeled! No really"
“No possible rapidity of fire can atone for habitual carelessness of aim with the first shot.”
Theodore Roosevelt, The Wilderness Hunter, 1893