February 1st, 2007 11:48 AM
G21 Kaboom Update
I got a call from the guys at Glock in Smyrna, GA yesterday, perfect timing, I had just gotten back from putting my paycheck in the bank. They are going to set me up with a new frame, and I should see it back in a couple of weeks.
So that's when I braced for the price,
I couldn't believe it, If that guy was here, I would have ripped his arm off putting a check in his hand. Gave them some cc info and now just have to wait.
So now I just have to pay the local gunshop for shipping and I'll have my baby back.
For all that's been said about Glock, I'd call that some darn good customer service.
I didn't try to play that it was their fault, I told them up front that it was my mistake, even sent them the aftermarket barrel if they wanted to take notes for their records and any research into the Kaboom problems.
Now I just have to decide if I want to grind the acc rail off to fit all my holsters, Cochise Defender IWB, shoulder holster, kydex padel, kydex IWB, I didn't realize I had that many. I'll wait and see how/if they do or don't fit.
But for now,
"fundamental principle of American law that a government and its agents are under no general duty to provide public services, such as police protection, to any individual citizen." [Warren v. District of Columbia,(D.C. Ct. of Ap., 1981)]
If I have to explain it, you wouldn't understand
February 1st, 2007 12:19 PM
That is impressive and gratifying too Mike.
Chris - P95
NRA Certified Instructor & NRA Life Member.
"To own a gun and assume that you are armed
is like owning a piano and assuming that you are a musician!."
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February 1st, 2007 02:44 PM
Speaks very highly of their customer service. Congrats!!!
February 1st, 2007 10:16 PM
Glad it was so cheap. grind the rail off, ouch. glocks ain't pretty, but grinding the frame will look even worse.
"In matters of style, swim with the current; in matters of principle, stand like a rock." Thomas Jefferson
Nemo Me Impune Lacesset
February 2nd, 2007 09:07 AM
Not to mention really hurting the resale value.
February 3rd, 2007 09:42 PM
Glad you got off so cheap. I can't believe you got the whole lower end for that price. Just makes you want to buy another Glock with what you saved . Glag you are getting it back so soon.
February 3rd, 2007 11:39 PM
I have three of them, and have yet to need their service (one of the many reasons I bought Glocks), but it glad to know they were upfront and inexpensive for the fix!
Very nice! Congratulations!
February 3rd, 2007 11:43 PM
glad it was so cheep
course it should be i think they say the frame -minus the steel parts is .89 cents to make and takes just about that long to make 93 seconds
February 5th, 2007 10:06 AM
I have aways heard about how good Glock customer service is but so far I have never had to find out for myself as my Glocks have never had an issue. Well maybe one they do tend to have a large appetite for WWB.
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