And that is why I like Taurus....

And that is why I like Taurus....

This is a discussion on And that is why I like Taurus.... within the General Firearm Discussion forums, part of the Related Topics category; I have an old PT92, well abused and served me well when I knew nothing about firearms and their care. One of the things I ...

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Thread: And that is why I like Taurus....

  1. #1
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    Array Miggy's Avatar
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    And that is why I like Taurus....

    I have an old PT92, well abused and served me well when I knew nothing about firearms and their care. One of the things I did years ago was to install adjustable rear sights from a after-market manufacturer (one of only two that make sights specifically for the PT92) and the sight got damaged. I called the manafacturer and I was told to send the rear sight for a free replacement. I was elated and did send it back in Feb. Well after many tries, emails, etc, I never got my replacement back, in fact I can't even get my old ones back to see if I could perform some miracle and fix them. So I gave up and just got mad.

    I just called Taurus, told them I lost my rear sights and asked them if I could buy a rear sight for the PT92. The very nice young lady told me that she wanted to check first if they had them in inventory. I was on hold for 3-5 minutes which leads me to believe that somebody actually had to do a real check (as opposed to computer) and I was informed that yes, they had them. I was asked for name, address and phone number and they are sending me a replacement free of charge! Not even shipping! (OK, I live 3 miles from them, but still...)

    And that is why I like Taurus....

    PS: While on hold, the music played was God Bless The USA and America The Beautiful.
    You have to make the shot when fire is smoking, people are screaming, dogs are barking, kids are crying and sirens are coming.
    Randy Cain.

    Ego will kill you. Leave it at home.
    Signed: Me!


  2. #2
    VIP Member Array ron8903's Avatar
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    Glad it worked out for ya.

    Taurus is like wives, you have to go
    through 2 or 3 until you get the right one.
    "A lie gets halfway around the world before the truth has a chance to get its pants on."
    - Sir Winston Churchill

  3. #3
    Member Array Gelicious's Avatar
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    LOL. Nice man! I hope i get that kind of service if one of mine act up.
    I carry because I care.
    "An armed man is a citizen. An unarmed man is a subject."
    "Cling to the Father and His Holy name, and don't go riding on the Long Black Train" - Josh Turner

  4. #4
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    I like them because they work

  5. #5
    VIP Member Array sgtD's Avatar
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    I too am a fan of the bulls. I met a rep at the NRA convention a few years back and told her I had a few Taurus guns. I also metioned that I lost one of the lock keys, which was true, even though I don't use them. She said wait a minute, and went to her table to get me one. There weren't any yet becuase this was the first day and they were late and hadn't set up all their stuff yet. She said i am so sorry, but let me get my purse. She went over and got her purse and took the key off of her personal car keys and handed it to me. She said here take mine, and I'll send you a couple more if you'll give me your address. She did too.

    If this lady was an example of their customer service, then they are sure good.
    When you've got 'em by the balls, their hearts & minds will follow. Semper Fi.

  6. #6
    Member Array SloMo228's Avatar
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    I don't have any customer service stories about Taurus, but that's because I've never needed to use it. My PT99 is solid as a rock after thousands of rounds, and my 605 works flawlessly too. No complaints here!

  7. #7
    Member Array exprt9's Avatar
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    I too had a good experience with Taurus custumer service! About ten years ago, the rear adjustable sight on my Model 94, 9 shot 22lr revolver came apart (my fault) and I could not find the screw and the spring. I called them up and explained my situation and in about a week, I received a brand new adjustable rear sight from Taurus. That is one reason why I like Taurus and the second .....no problems with any of their guns. I'm still kicking my self in the @&& for trading in my PT99.

  8. #8
    Distinguished Member Array Dakotaranger's Avatar
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    That's good to know because I have been thinking about a snubbie for a BUG
    "[T]he people are not to be disarmed of their weapons.
    They are left in full possession of them."

    Zacharia Johnson (speech in the Virginia Ratifying Convention,25 June 1778)"The best we can hope for concerning the people at large is that they be properly armed." ~Alexander Hamilton

  9. #9
    New Member Array StormOfSteel's Avatar
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    I have the 605b, a blue snub nose .357, and it has performed flawlessly. Definitely more than worth it for the money. (I paid $300 here in California)

  10. #10
    Senior Member Array Shadowsbane's Avatar
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    They are fine guns especially the revolvers, and as I just found out, if you buy one this year you get a free year of membership at the NRA. Not really a bad deal, guns and gun support.
    Now, we must all fear evil men. But there is another kind of evil which we must fear most, and that is the indifference of good men.

    www.Lonelymountainleather.com

  11. #11
    Member Array Jonnyghost's Avatar
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    I've always liked them but a buddy of mine just bought a revolver and the timming was WAY off. Called them up and they said to send it in and it would take 3 to 4 weeks to return. He thought that was awsome but now they've had it 6 weeks and they said they wouldn't get to it for another 2 to 3.
    Being peaceful does not guarantee peace, strength and a willingness to commit violence when needed does.

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