That is great Jackofspades... +1 for Denver! I do hate "road ragers!" They are a menace!
Here, we have critical manpower shortage. Poor county, rural county...
Routine (non-emerg) calls stack up often with an hour back log.
One of the first things asked of the calling party is if they are willing to sign a complaint. I would venture to say that 90% of callers Do Not want to get involved to the extent of "signing a complaint" (they just want to call it in and be on their way) so then it just gets pushed further back on the response list.
I certainly wish it wasn't that way... But our deputies are busy doing what they can with a shortage of manpower. I'm also not saying our LEO's won't do anything if given the opportunity. They may be busy, but they sure don't blow off good traffic stops to get on to the next call either.