Wow! No kiddin!! Glad to hear they replaced the pistol. I'll admit, the original post threw me for a loop. That's REALLY cool of them to send you another one for free. Especially with the stated cause. It kinda reminds me of the guy from SoCal who was riding home from the shop on his motorcycle with a brand new Springfield 1911. It fell out of his backpack and was destroyed. He sent a letter telling the tale to Springfield with the gun to see if they could refurbish it. They sent him a new one free of charge. Seeing stand-up customer service like this is really good. In all honesty, I think its one of the few customer service industries where you see things like this too. Think Ford or Honda would replace something like this just to be nice? Forget it.