This is a discussion on S&W Customer Service test within the General Firearm Discussion forums, part of the Related Topics category; I discovered a crack on the frame of my Airweight J Frame. Called on Monday and talked to customer service. In the smail today was ...
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I discovered a crack on the frame of my Airweight J Frame. Called on Monday and talked to customer service. In the smail today was a UPS 2nd day air insured return label.
I asked that if the frame has to be replaced; could they make it a no internal lock frame. Hoping that works out.
So far so good, will keep posting updates
Training means learning the rules. Experience means learning the exceptions.
No, they will not.could they make it a no internal lock frame.
It's a product liability issue.
When you’re wounded and left on Afghanistan’s plains,
And the women come out to cut up what remains,
Just roll to your rifle and blow out your brains,
And go to your God like a soldier.
Rudyard Kipling
Terry
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Gotta ask...I have an angle that may work.
Training means learning the rules. Experience means learning the exceptions.
Array
Could you explain hows its a lliability issue? They are producing no internal lock j-frames currently.Originally Posted by Captain Crunch
Ask yourself this question: Why doesn't S&W produce all of their revolvers without the internal lock?
Because their lawyers won't allow it.
The J frames w/o locks currently in production are all DAO Centennial models, which are less prone (not immune) to ADs due to their long double action trigger pulls.
No, S&W will never abandon the internal lock, nor will they remove or disable the lock on a gun sent in for service.
When you’re wounded and left on Afghanistan’s plains,
And the women come out to cut up what remains,
Just roll to your rifle and blow out your brains,
And go to your God like a soldier.
Rudyard Kipling
Terry
I have a S&W 637 (w/lock), I know of many others with something similar.
I never use the lock, nor has it ever caused problems.
I don't see the big deal with having (or not) that waste of 'presumed safety'.
I've never heard of it causing problems, although I've heard rumors...but that's it, rumors only.
I wouldn't worry about it.
"That I cannot do."
"Give this to, uh, Clemenza. I want reliable people, people who aren't going to be carried away. After all we're not murderers in spite of what this undertaker thinks."
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Certified Glock Armorer
NRA Life Member
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Just a small suggestion for future reference;
You can ask them to EMAIL you the UPS label,it saves a few days.
Doing it that way,I have had an M&P back 7-8 days after the initial phone call.
"Keep On Packin' On The Bimah"
Array
Didn't even think of email. Thanks.
Training means learning the rules. Experience means learning the exceptions.
Array
Talked to the gunsmith working on my order today and a replacement frame has been made and guess what...no internal lock!
I'm pretty psyched!
Training means learning the rules. Experience means learning the exceptions.
I stand corrected.
I have to admit, I'm surprised they would do this.
Maybe S&W is listening more to their customers and less to their lawyers.
When you’re wounded and left on Afghanistan’s plains,
And the women come out to cut up what remains,
Just roll to your rifle and blow out your brains,
And go to your God like a soldier.
Rudyard Kipling
Terry
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