Hopefully the 2 of them won't see their 16 and 19th birthdays.
The training program consists of instructing the driver to not resist, as resistance will lead to termination.
The other measures are- calling back a first time customer before leaving the store, calling back a customer who placed an order over $50 and is paying cash, not approaching a dark house, and not making the delivery if the driver feels unsafe.
Of those measures, I've never seen any followed regularly because they all give off false positives, and refusing to make a potentially unsafe delivery will lead to termination.
These animals should be used as labrtory rats.....that way they'd be good for something and wouldn't be tested on inocent animals.
I think it was the founder of Second Chance armor that used to carry a shotgun placed in an empty pizza box when he was a delivery guy. I'd use the same trick and to hell with corporate policy. Who cares if you get fired from such a crappy job.
I've been driving for Domino's off and on for almost 10 years and I can attest to what Juliandelph says. That reasoning I was given for us carrying "less than $20" is that if robbers know we don't carry much, they won't rob us. They don't want us to be "targets" yet they force us to put lighted signs on our rooftops. In all that time I've never known a customer to be aware we don't carry much as they are constantly asking to break $50 and $100 bills at the door on small orders.
The store I'm at now never gave me any kind of safety/preventative training. I assumed it was because I'd delivered for Domino's before and therefore knew about them, but then I haven't seen them do it with new drivers either.