This is a discussion on Fired for catching thieves!!! within the In the News: The Good, the Bad and the Ugly forums, part of the The Back Porch category; I haven't read up on the story, but I will contribute that I was once wrongly accused of stealing a bottle of wine from a ...
I haven't read up on the story, but I will contribute that I was once wrongly accused of stealing a bottle of wine from a Publix supermarket. The idiot security guard (a plainclothes 350 pound sweaty guy) had eyeballed me while I unsuccessfully searched for a particular brand of wine to bring to a party. Since I didn't find it, I went to leave the store. I noticed the guy following me out into the night, so I decided to not go right outside, but to stop and really check out if he was following me.
Near the door, I stopped, pretended to read a poster, and then turned around and confronted him. He made an accusation that I had a bottle of wine under my shirt. Why he thought I had taken a bottle that he clearly could not have seen me take, I don't know -- because the fact is, the bulge he thought was a wine bottle was actually caused by my cellular phone in its holster.
I made him look rather ridiculous in front of the managers and a bunch of customers at the checkout. Before I left, he mumbled that he was sorry. I made him repeat it by loudly asking, "What?! I couldn't hear you." "SORRY."
At least I wasn't manhandled. But if I had been, he probably would've needed an emergency tracheotomy.
Actually I dislike both Loathes and Home Despot. It always seems that they have umpteen thousand square feet, and maybe 3 employees available at any given time. They have whole aisles of hardware, but their variety is sorely lacking. 9 times out of 10 if I am looking for some oddball little piece of hardware, they don't have it. (reverse thread 5/16X18 bolt or a metric set screw anyone?) Nearly always the little mom and pop hardware store 1 mile from my house has what I am looking for and they are as often as not, cheaper. Also if I go into the small store I can ask a question and usually they employ someone who can give me an intelligent answer, or else tell me how to find out. In Lowes, and HD both I have chased an employee halfway across the store, while they pretended not to hear me, before I got an agitated "I don't know... that's not my department." Also you can push those little help buttons in different sections, and wait until you are blue in the face, but you will still have to go up front and ask for help.
The last time I was forced to buy some #4 cable at HD I couldn't get help. I finally sat there poking away at the keypad on the machine until I hit the correct combination (numbers were worn off 4 buttons, so it wasn't that hard) Got the carousel to roll around to the one I wanted, measured it and cut it myself, with my gerber multitool. I also made sure to tell the manager that, before I left.
Needless to say, I avoid both of them like a hoplophobe avoids gun shows. I support the local store whenever I can. The fact is, they appreciate my business, a whole lot more too.
They want to cut their chances of a lawsuit all the while knowing you will be in shortly to pay for the loss. Just think how much cheaper the products would be if they nailed these BGs.
Its a shame that youth is wasted on the young.
I know whenever I come out of walmart they try and stop me. They see me pay and put the receipt in my wallet. When I go to leave the store they stop me and ask for the receipt. One time out of curiousity I told them no. They literally just watched me pay for the items. The door attendant tried to grab me by the arm. Needless to say I told them to back off and they did.
Good Lord! The sheep are breeding way to fast!
ALWAYS carry! - NEVER tell!
"A superior Operator is best defined as someone who uses his superior
judgement to keep himself out of situations that would require a display of his
Around last Christmas, I "intervened" with a shoplifter at Home Depot. Actually, I saw a disturbance between an older man and a young man. (I called him a crackhead on another forum, was told it's not PC). My intervention was with verbal commands, and said young man stopped, lay down on the ground, fingers behind head, ankles crossed, and urinated on himself. The older man had seen him steal several chainsaws and a generator and had followed him to his car to confront him. He later said he had told the employee at the door to call 911, but the employee was not interested in his story, so he continued to follow the young man "good Samaritan style". At the time they were having a tug of war over the handle of the shopping cart, but had not become physically violent. When I offered my advice "Stop what you're doing, please" or words to that effect, and possibly delivered in a slightly raised voice the young man performed his routine, while the older man simply looked at me with relief. The employees rushed outside, grabbed the shopping cart, and rolled it inside with a mumbled word that PD was already called. Never saw them again. I reported to PD that I had seen exactly what I had seen and eventually went on my way. The employees could not have cared less, although the older man was thankful someone had assisted him. Learned a lesson from that one. I was armed at the time, no one else but the LEO was. I have not been back to that Home Depot since.
Also IIRC Musketeer used to be a Home Depot Employee many years ago. Perhaps he can offer an insiders view.
However, sometime after that, HD was sold to another company, and went straight downhill. All the knowledgeable older guys were fired and replaced with moronic teenagers, the stores became dirty, and the CEO, Bob Nardelli, got ridiculous compensation while driving the stock into the ground while Lowe's got better and its stock did great.
I no longer shop at HD unless I have to (extremely rare), and usually shop at Lowe's. It's not as good as HD was back in the late 80s, but those days aren't coming back, and for now Lowe's is OK for what it is.
However, for some things, like power tools, I wouldn't bother shopping at either one of them. You can get much better deals online at places like coastaltool.com or Amazon.com, and those places don't have to worry much about shoplifting so they don't have to make you pay for it. For general hardware, I like cshardware.com; you can get things like cabinet handles and drawer slides for a fraction of the prices at the big-box stores.
The catch 22 in this is that both the Home Depot "suits" and the regular employees are right. As stated above, nothing is more humiliating than to be called out for shoplifting publicly when you are innocent. Nothing is more aggravating than a sleeze lawyer, who combs the papers for potential frivolous lawsuits. Someone earlier said in a post that it's a lose-lose for everyone. Rightly stated. Still there's something inately satisfying about catching a thief in his practice.
"Each worker carried his sword strapped to his side." Nehemiah 4:18
Guns Save Lives. Paramedics Save Lives. But...
Paramedics With Guns Scare People!
This might be somewhat related to the thread. A couple of months back I took the American Hospitality and Lodging Safety Officer class which deals wih the specifics of a Safety Officer working for the Hotel Industry. One of the things that shook me was what the trainer called the "free agent" situation. Basically stated is that if you get in some sort of trouble with a guest or visitor that ends up in a he/said/he said lawsuit and things look bad against you, be ready to find yourself as a free agent and the hotel will wash their hands off you. Basically Corporate won't even make the effort to fight the lawsuit, it will settle and you are on your own if you also get sued. And since we do not have a FOB equivalent, the Free Agent thing has made me much more wary of any interaction I may have with a guest...either good or bad for fear of being personally sued.
I am to the point that, if there is any trouble with a guest or visitor, I make damn sure I am being covered by a surveillance camera or have a reliable witness with me at all times. If I can't have that, I am not getting in the middle of anything and I'll just call the cops if I deem that I might get in trouble later on. If the place collapses on its own, I am sorry but I won't take the risk of doing anything that might get me sued.
You have to make the shot when fire is smoking, people are screaming, dogs are barking, kids are crying and sirens are coming.
Ego will kill you. Leave it at home.
If you want to have a coronary you should come back to the receiving department and see how much perfectly good merchandise they throw away at HD! Shoplifting is chump change compared to the written-down losses in every department. "Just toss it" was the motto. If you try to garbage pick, though, sorry--you're fired.
Don't get me started on Bob Nardelli! That preening, megalomaniac POS from GE looted HD of $200 million (golden parachute) for the privilege of doing nothing to increase company stock while managing to drive quality and customer service into the sewer.
During store meetings, our (former) GM used to laugh at the secret shopper letters complaining about employees avoiding customers--not even saying "hello"--and going out of their way to avoid helping them. It was all a big joke.
Corporate was 100% anti-gun. Employee possesion of firearms anywhere on company property was an "AOL"--fire-able offense.
If there's a God, HD will shrivel up and blow away.
But I could be wrong . . .
Don't forget to bow as the chariot passes.
I have a question for them...what's the point of an LP department if they don't PL?
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I thought by now HD would have rehired the guys that they fired. Sinse the car or truck that the BGs used was also stolen,this more or less indicated that they were guilty. I wonder what would happen if a customer were robbed in the store? Would they call the police or is he on your own? Your right HD was great in the 80s and had lots of help.