I need some advice from some older more experienced folks here. I have a simple question really... How do you work for an idiot? Better yet, how do you work with idiots?
Some days at work I can feel really
We have 5 people on our team including the supervisor. I would consider all of them below average on the intelligence scale. They can do their jobs, but explaining the intricacies of technology to them is like talking to the nearest brick wall. For example... one day I told my supervisor my voicemail wasn't working on my phone, I asked him to contact the phone company or IT to have it fixed because all I was getting was a busy signal when I dialed it.
Now you all know voicemail is not tied to the physical phone directly, it's tied to the phone number, and no matter what phone is plugged into the wall you still have the same phone number, thus the same voicemail. They said "Did you try a new phone"?
I said it can't be the phone, it's voicemail... I explained my reasoning about how the voicemail is tied to the phone number etc... Some others chimed in and they all agreed that it still had to be the physical phone... I finally just gave up
My supervisor went and got a new phone and told me to plug it in. They all seemed shocked when the new phone didn't work as well. I was right to begin with, but arguing with 4 idiots who didn't have the slightest clue about voicemail, it appeared to them that I was the idiot.
The point is because they all agreed, I had to be the wrong one...
How do you deal with that? This isn't the only thing that's happened either... I'd probably crash the server with my stories.