I have called 911 twice in recent history.
Once from my cell phone for a car wreck, and once from my house phone about nighttime prowlers.
Background information: I got my cellphone from the local Verizon store, right up the road definitely in Benton, AR but they gave me a Hot Springs, AR phone number.
When I called from my cell phone and told them the location of the intersection I was in, they were like "oh that's in Benton hang on" I had to be transferred from Hot Springs to the Benton dispatchers. So when I called from my house and told them that I was in Benton they were like "duh we already know that" and I was thinking "last time you didn't...."
Is it normal to have to be transferred when you call 911? I just find it kinda weird to have to wait for a call to be transferred and give all the information over again before they even start relaying it to the cops.
Is this a backwoods lack of technology kind of thing??