guys sorry to say but i work in law enforcement as a dispatcher.....5 min is on the better side. 6 min is pretty good but 7-10 is normal depending on call volume and time of day as well as location of officers. if it is shift change and that store was multiple blocks from there and the officers were at the squad room it could easily take 10 min. i think they did a good job. lets face it folks and we have said this before, the police are there to investigate crimes not stop them. they try to stop as many as they can but they cant be everywhere at once. to the guys that helped i applaud. to the sheep who didnt i hope they get robbed and run over by a car. useless pieces of $%!^. im glad the guy had the guts to defend himself and the lady clerk. good on him wish there were more people like him.