It has been quite a while since I have had to go to a DMV. But I just bought / rescued my sons Harley, so I had to make a personal trip. I now know why we have to leave our guns outside. After 4 1/2 frustrating hours I honestly believe I may have shot somebody behind those counters. The varying levels of incompetance and blatent ignorance of the law and public (DMV web page) knowledge was beyond absolutely amazing. I thought you had to have a high school education to work for the government, but I guess not.