Need Some Computer Geek Help, Virus related.
We have 3 computer, 2 notebooks and a desktop. All running XP Home. Maybe it's dumb, but we haven't been running antivirus software. Mainly because we did on my wifes' notebook (norton 360) and it still had way more problems than my notebook ever has, which has never had a virus problem in about 6 years now. Today, this is the only computer that is working properly in the house. First, the home PC caught a case of apparently several fake virus alert softwares at the same time. This may be a coincidence, but the only thing I know of that happened was the boy installing world of warcraft and some online updates for it. Some icons popped up on the desktop that were direct links to porn sites. I don't believe they were clicked on.
Anyhow, a little research into files that windows task manager showed were running revealed a number of them were viruses, and I found info on how to delete the files and registry entries. I did a few of the deletions, but had to leave and figured I'd go back to it next day. Next time I tried, the background pic had changed to a virus warning jpg, and windows task manager had been disable by "the administrator." Also, Regedit won't work. Last I knew, I was the administrator. So that computer is really screwed up now. I tried Avast antivirus (free online stuff with good reviews), didn't work. Broke down and bought norton antivirus, which would not install. ("Setup.exe has an error and must be shut down, send report to microsoft?" or something like that). OK, so I boot off the norton CD and run the scan, but it does nothing to clear the problems. It does run, but in this manner I Don't think it can update and the parameter on the CD are 4 months old.
Any ideas to how I can once again get tack manager and regedit accessible, so I can search and destroy and/or get norton working?
I know the norton CD is fine, because I installed it on the wifes notebook and it is running right next to me. The viruses were very similar but had different names, and my wifes' notebook never locked me out of task manager or regedit. (The one on my wifes notebook is Spywareguard2008...I can't recall the other one, but they looked very similar).
So far norton has found a number of items on the notebook, but not spywareguard2008. Interesting that these both happened within a day, and the only thing *that I know of* that happened on both was world of warcraft. The kids (naturally) deny hitting porn sites or opening email attachments. All I know is that I don't let them use MY notebook and that one is OK.
Sorry this god wordy, but any advice is welcome...I use quicken to track my money and bills and that info in on the desktop. I'm afraid to run it for fear of something bad happening, but I really need to get an idea of how much money I have and who needs to be paid. I was thinking about opening quicken just long enough to back up the data file, the installing quicken onto MY notebook and using the backup data file to do a recovery...Do you think I'm likely to carry something bad over to my computer?