Avoid a company called Instant Tax Service
Ok, so I normally do my taxes on my own. This year, like many others, I was in a crunch and needed my tax refund ASAP. I seen all the commercials for Instant Tax Service (hereafter called ITS) and all the other big named placed and decided when I got my W2 I would go ahead and get it done at ITS. I called around and seen what HR Block and Jackson Hewett would charge, most would not quote a price over the phone, but Jackson gave an estimate of $300 and that included any bank fees, BUT they were very busy and I could not get in.
ITS advertises, atleast in my area, that you can have up to $1000 of your refund in 10 minutes and then the rest in no more than 24 hours. Sounds good to me. So I go in to the office to get it done. It is a clean office, very comfortable, beverages and popcorn and a place for the kids. I spend 2.5-3hours there for one single W2 (I did my taxes on Turbo Tax ahead of time but did not file because I was not sure if I could wait for the money, took me less than 20 minutes). Finally done and they sent my return off on Friday the 16th to the IRS. Before I left the store, I was advised I was not approved for the 10 minute money, but that on Sunday the 18th I should see a direct deposit into my account for the 24-48 hour REFUND ANTICIPATION LOAN. Come Sunday it is not there. I call ITS and they were closed, even though on Friday the manager said the store would be open, they have hours posted as open and their website showed they were open. Come to find out the store owner decided to close that day due to weather, we had light flurries and that was it, lame excuse.
So today I call and they tell me there was a problem with my return so I go into the store to find out what it was and fix it. We refiled and the bank again denied the moeny for both the instant AND 24/48hr service. I am paying close to $300 for something I could have done myself free and I would have done it right in the first place. I only went becasue I needed the money fast.
The bank that does the loans, does not do a credit check, all they do is check to see if you have had a loan with them the year before, and from what the manager at the bank (SBBT) told me, if you have not used them, they will deny you.
So basically the advertising with ITS is false because they cannot promise to deliver you your money in 10 minutes, OR 2 weeks. It is dependant on the bank and what they decide to do. They do not tell you this on the commercials, they do not tell you this in the store, its not even in the fine print on any documents I have signed.
So having said that, I warn you all to avoid ITS at any cost.