911 Operator hangs up repeatedly on caller. - Page 2

911 Operator hangs up repeatedly on caller.

This is a discussion on 911 Operator hangs up repeatedly on caller. within the Off Topic & Humor Discussion forums, part of the The Back Porch category; horrible just horrible...

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Thread: 911 Operator hangs up repeatedly on caller.

  1. #16
    Member Array bhaz413's Avatar
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    horrible just horrible


  2. #17
    Ex Member Array United93's Avatar
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    I can understand being exasperated at a caller who keeps swearing. The caller should have been much clearer and less foul-mouthed, IMO.

  3. #18
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    Quote Originally Posted by United93 View Post
    I can understand being exasperated at a caller who keeps swearing. The caller should have been much clearer and less foul-mouthed, IMO.
    True--but not anywhere near justification for a 911 dispatcher to hang-up and not respond to the call. The girl was not the so-called "professional" in this instance, the officer was--but he sure did not live up to that title.

    He should be "encouraged" to retire now that he has his 20 in...

  4. #19
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    Quote Originally Posted by United93 View Post
    I can understand being exasperated at a caller who keeps swearing. The caller should have been much clearer and less foul-mouthed, IMO.
    Lets start with the facts. The girl was cut off before she even had a chance to be clear. She swore at a ring tone because nobody was answering her emergency call for help. This was HER SECOND CALL AS HER DAD WAS POSSIBLY DYING on the floor at her feet! Have you ever called 911 with a person dying on your floor at your feet?

    Do you really think it would be OK to hang up on someone because they said a bad word? Really? How about: "Holy s***! They are shooting people in the lunch room! OH s***! Oh S*** people are dying! Please help!" Should you hang up on that call? Give me a break!

    News flash. People call 911 during emergencies and sometimes when folks are really, really frightened or excited they might not say nice things or speak clearly. Try to walk a mile in that girls shoes before you criticize her.
    Last edited by atctimmy; May 8th, 2009 at 01:40 AM.
    It is surely true that you can lead a horse to water but you can't make them drink. Nor can you make them grateful for your efforts.

  5. #20
    VIP Member Array nedrgr21's Avatar
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    Yup, that's part of being a professional - take the high road and get the job done despite the client's lack of etiquette, morals, hygiene, etc. Considering that someone may only have once chance to call, hanging up on them is beyond inexcusable - how about interfering with emergency personal, preventing someone from contacting 911, and some jail time?

  6. #21
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    I think, and rightfully so, the family will be getting their own personal "stimulus" package.

    Officer makes 60K and gets 2 week of unpaid vacation, like that'll hurt a lot.

    The first part of the settlement check should come from the LEO's retirement acct.


    Z
    An ounce of lead is worth 200lbs of cop.

  7. #22
    VIP Member Array mlr1m's Avatar
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    I agree that the officer shouldn't have to put up with that abusive language. He should inform his employer of exactly that while turning in his two week notice. There are others jobs out ther where he wont have to listen to foul language.

    Michael

  8. #23
    Member Array TravisABQ's Avatar
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    What fantasy world do you people live in where police officers' virgin ears are unsullied by crude language?

    If my dad was flopping around on the floor like a beached carp, and a 911 dispatcher kept hanging up on me, my language would be the least of his troubles.

  9. #24
    VIP Member Array grady's Avatar
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    The dispatcher is an ass.

    If he can't tolerate profanity, he needs to go work in a daycare with 2-year-olds, or else build widgets by himself in his basement alone.

    Profanity is understandable when someone's family member is thought to be dying.

    And then he turns right around and calls her a "stupid ass"?

    hypocrite.

    him.

  10. #25
    Distinguished Member Array Squawker's Avatar
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    That officer got off too easy. Just 2 weeks off and extra training? I would have fired his butt so fast that he would be home before he knew what happened.

  11. #26
    Member Array UW Dawg's Avatar
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    That cop needs to be fired for that. Under no circumstances is it okay for a dispatcher to refuse to help and hang up on a caller during an emergency. And insulting and calling her names is just about as unprofessional as you can get. And then he LIED about how it really happened? I don't care what the girl is saying, that cop needs to swallow his ego and do his job.

    I know if my dad was lying on the floor dying and the dispatcher repeatedly hung up on me, the words coming out of my mouth would probably make this girl look like an angel.

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