And you called them ?
This is a discussion on Am I The Idiot Here? 10 steps to Losing $500 within the Off Topic & Humor Discussion forums, part of the The Back Porch category; 1. I go to Cheaper Than Dirt 2. I order a Knoxx Specops rs stock for my Mossy 590A1 3. I enter my credit card ...
1. I go to Cheaper Than Dirt
2. I order a Knoxx Specops rs stock for my Mossy 590A1
3. I enter my credit card info and hit 'submit'
4. "Credit Card Not Authorized, Please check info and try again" pops up on the screen.
5. I check the info and try again.
6. Same "Credit Card Not Authorized" message
7. I change my billing address to my previous address (post office decided to change our zipcode a few months ago), thinking that was the problem.
8. Submit again, same result.
9. Sign off Cheaper Than Dirt pretty pissed that I'm not getting my stock.
10. I check my bank account and well, I'll be damned if they didn't charge my card 4 times for 119.43!
No Confirmation Screen, No E-mail, No Order #, nothing. I sent them an e-mail expressing how quickly I'd like them to call me so that we can discuss this matter. (Post edited for an update)
And you called them ?
Nothing says more about how you feel, than a lead flower.
8am to 7pm Central, I'll have to wait and stew until tomorrow
If its a credit card (not the bank card) call the credit card company and tell them to cancel those transactions and why. They should be open late and credit card companies provide better consumer security than banks.
Cheaper-then-dirt = price-gouging-scam that is bad for firearms aficionados everywhere. Support your local ffl. There is no substitute.
Also, for the record - it was the cheapest shipped price that I could find, including several gun shops and online including e-bay. Not by a ton, but a dollar here and a dollar there, and I can afford another box of ammo.
Gah! That kind of thing makes me so angry! I ordered something online once, and the same thing happened. Only I ordered it twice. It was cleared up rather quickly though, hope yours is too!
I use CTD for small items, not very often, and I have never had a problem.
On the brighter side, couple years ago I had a gift card from a sporting goods store. Ordered a pair of binoculars. Got them a couple weeks later. Got another pair week after that.
"Each worker carried his sword strapped to his side." Nehemiah 4:18
Guns Save Lives. Paramedics Save Lives. But...
Paramedics With Guns Scare People!
Those charges are called 'pre authorizations'. The credit card process works like this: First they verify that you have the funds or credit available. Second they put a 'hold' on the amount of the purchase. Third they do a fraud sweep checking to see if the address you typed matches your billing address. Fourth, if that all fits together, they complete the order.
Sounds like your transaction failed the fraud sweep for some reason - you put in the wrong info or their software is too sensitive maybe.
Either way, call them and ask for the transaction id numbers of each failure.
Then call your credit card or bank with those id's - your bank will 'un-hold' your treasure immediately.
I deal with these all day long - it's most likely a "temporary funds capture" caused by an "AVS mismatch" - this means the billing address info you entered doesn't match what your bank's database has on file. As other posts mention if this is the cause the charges will drop off on their own. It's worth calling your bank and going over the billing address on file letter-by-letter. Some banks AVS (Address Verification System) checks are really, really sensitive and entering "123 S. Any Street, #5" instead of "123 South Any Street, Suite 5" is different enough to set off the fraud-detection software. I can't tell you how many times I've had to deal with ticked off clients who think we're fraudulently charging their card only to find out that their bank has an incorrect Zip Code or other info on the bank's database.
Thanks guys I really appreciate your help, and all the good advice