XM Radio

XM Radio

This is a discussion on XM Radio within the Off Topic & Humor Discussion forums, part of the The Back Porch category; Just ranting and raving a little. Just called to cancel my XM and first off couldnt understand the girl on the other end. Then my ...

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Thread: XM Radio

  1. #1
    Member Array mitocondriac's Avatar
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    XM Radio

    Just ranting and raving a little.

    Just called to cancel my XM and first off couldnt understand the girl on the other end. Then my bank account is showing where they drafted the money out and she is telling me it is not showing in there system at all. And it will take 5-10 business days to get the money that they cant see in there system drafted back to my account. Ahhhhhhhhhhhhhhhhhhhhhh!!!
    So If Guns Kill People Do Pencils Miss Spell Words???


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    Senior Member Array Avenger's Avatar
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    Sirius

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    Member Array das38spl's Avatar
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    Quote Originally Posted by Avenger View Post
    Sirius
    Yeah..but they're both under the same ownership now....
    Sirius/XM Radio.....
    I've got accounts for BOTH services.....and can't for the life of me figure WHY these guts can't COMBINE the bills into ONE!!!!
    Sirius bills me out ANNUALLY....
    XM bills quarterly.....
    OK...you can set billing up several ways....but EACH service has its own system....?!
    Thing is....I prefer Sirius to XM, and am strongly considering dropping XM....but I'm a Charter Member of XM (still have my first Sony DRN "Martian-Spaceship" receiver -- deactivated!) and feel some "loyalty" to the cause......

  4. #4
    Senior Member Array Divebum47's Avatar
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    I had a similar situation with a company which debited my American Express account every month. I got it reconciled after about 4 months of phone calls, and trying to learn to speak Indian. This was several years back. When I canceled my Sirius account and decided to stay with XM, I called AMEX, told them not to pay the next quarter's debit, and then e-mailed (paper trail) Sirius Customer Service and told them to cancel my account. The whole thing went pretty smoothly. The moral to the story is to have your bank or credit card company stop payment first, then notify the payee that you intend to cancel services.
    "Never underestimate the power of stupid people in large groups"

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