LaserLyte Warranty & Support Issue Question
Has anyone had any exprerence with LaserLyte?
I purchased a LaserLyte LT1 in February. The batterys drained to nothing after about 30 shots. According to the instructions the unit uses 395 or 399 batteries. I bought six (6) 399 batteries but they would not fit the insert. [they would if I had forced them in but they could not have been removed] So I ordered a pack of 12 from LaserLyte. They fit but again battery life was minimal. I had figured that perhaps the OEM batteries were low or weak. That was not the case.
I returned the unit under warranty with a RMA number on 2/22/2011. When I called today, (03/03/2011) I was told that the part I needed was on backorder and due to arrive the 3rd week of March.
I understand that "things" happen but I think there should be some better options. Am I expecting too much here?
Anyone had similar or more positive experences?
Thanks in advance for your input...