XS Sights Customer Service

XS Sights Customer Service

This is a discussion on XS Sights Customer Service within the Related Gear & Equipment forums, part of the Defensive Carry Discussions category; My Big Dot Front sight worked it’s way loose after 5 years of shooting, and I lost the retaining screw. I called XS and asked ...

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Thread: XS Sights Customer Service

  1. #1
    VIP Member Array MitchellCT's Avatar
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    Aug 2007
    I don't post here anymore...Sorry

    XS Sights Customer Service

    My Big Dot Front sight worked it’s way loose after 5 years of shooting, and I lost the retaining screw.
    I called XS and asked for another one, and happened to mention that it appeared the red thread locker had gotten encrusted in the threads of my Big Dot.
    That was Tuesday.
    Today a new tritium front showed up.
    If you are wondering about customer support…XS Has it.
    JD likes this.

  2. #2
    VIP Member Array Hiram25's Avatar
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    Feb 2010
    Wyoming, DE
    It's very nice when a company will stand behind their products. It makes you want to do business with them.
    You can educate ignorance, you can't fix stupid
    Retired DE Trooper, SA XD40 SC, S&W 2" Airweight
    dukalmighty & Pure Kustom Black Ops Pro "Trooper" Holsters, DE CCDW and LEOSA Permits, Vietnam Vet 68-69 Pleiku

  3. #3
    VIP Member Array dukalmighty's Avatar
    Join Date
    Feb 2008
    I ordered some big dots for my 1911 xse,first set didn't fit,called them up,they sent out set #2 it didn't fit,called them back up and they were asking if I was sure about the make and model of gun...they checked the sight bins and a new guy put the wrong sights in the wrong bin,so on the 3rd try they got it right.
    New sight is pretty good,I like the sites and may need to get some replacements for a set on my 229 that are really dim
    "Outside of the killings, Washington has one of the lowest crime rates in the country,"
    --Mayor Marion Barry, Washington , DC .

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